Clerical Officer-General Medicine inAshford Kent inAshford Kent PUBLISHED 28 OCT 2024

To provide patient focused and high quality clerical support to the General Medicine Department.

All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.

We are a busy team with tight targets to achieve. This role is supporting the secretaries and other department teams to achieve this.

The role involves general office duties including telephone calls to be passed on to the relevant secretary or waiting list coordinator, distributing answerphone messages, collecting outgoing post and taking to our post room, managing generic email addresses and distributing messages to the correct person. There is responsibility for forwarding on radiology reports to clinicians via email and chasing outcomes/feedback. There is responsibility for clinic letters to be checked and processed via our digital dictation or voice recognition systems, therefore attention to detail is very important.

Full training is given. We are keen to develop skills and knowledge with internal training courses or mentoring and encourage career progression if desired.

About us

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

To provide patient focused and high quality clerical support to the General Medicine Department.

All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.

We are a busy team with tight targets to achieve. This role is supporting the secretaries and other department teams to achieve this.

The role involves general office duties including telephone calls to be passed on to the relevant secretary or waiting list coordinator, distributing answerphone messages, collecting outgoing post and taking to our post room, managing generic email addresses and distributing messages to the correct person. There is responsibility for forwarding on radiology reports to clinicians via email and chasing outcomes/feedback. There is responsibility for clinic letters to be checked and processed via our digital dictation or voice recognition systems, therefore attention to detail is very important.

Full training is given. We are keen to develop skills and knowledge with internal training courses or mentoring and encourage career progression if desired.

About us

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.



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