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Band 4 Personal Assistant with Birmingham Community Healthcare NHS FT in Birmingham
We have a PA vacancy and would like to recruit an individual who has proven experience of working within a successful senior administrative role ideally within the NHS field that is able to work independently and has developed excellent prioritisation and negotiation skills. We are a large and forward thinking Children's Speech and Language Therapy Service (SLT), working as part of Inclusion Services within the Children and Families Division of Birmingham Community Healthcare NHS Foundation Trust. This role would require you to provide PA support for the SLT Management Team and for the Speech & Language Service. You will be required to prioritize, plan and organize your daily workload, ensuring that daily tasks and ongoing workloads are completed within agreed and acceptable timescales. Supervisory experience of more junior members would be beneficial. Experience and knowledge of NHS ESR systems would be favourable. Excellent verbal and written communication skills are essential as timely, effective and sensitive communication is an important part of the role. A flexible approach to work, together with the ability to work to deadlines is important for this role and You should be confident working on your own initiative, as well as part of a team. To provide comprehensive secretarial and diary management support to the Speech and Language Management Team and agreed Inclusion Services cover where necessary. To provide an effective and efficient business focused administration and support service within the Speech and Language Therapy Team; working collaboratively with managers and other support staff to ensure the smooth running of all office based systems and to resolve or refer problems as necessary. Take responsibility for a range of administrative duties which will include interrogation of databases, RiO (Patient Management System) and the Electronic Staff Record (ESR) and stock control. Support with the delivery of projects and deadlines within the Team as directed by the Speech and Language Management Team. You must be competent with Microsoft Office, Excel and Outlook and be confident dealing with staff over the phone. About us To provide comprehensive quality administrative and clerical support to the Speech and Language Management Team ensuring that such systems complement and adhere to the Divisional standards for staff. To develop and maintain efficient office systems, ensuring that resources are available in a timely manner and efficiently organised to enable maximum clinical contact time for the Speech and Language Therapy team. To independently analyse, prepare and summarise data in preparation for Division reports. To enter all data required onto RiO (Patient Management System) accurately and on time according to the Birmingham Community Healthcare NHS Foundation Trusts policy. To provide accurate monitoring information in a timely way as required by the Speech and Language management team. To be responsible for the scheduling and organisation of meetings/training for the team, drafting agendas, taking formal minutes together with action notes and to provide other high standard service support for meetings as required