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The De Parys Group in Bedford is seeking an experienced Medical Secretary to join their expanding team, offering a full-time position (37.5 hours) with the option for part-time arrangements for qualified candidates. The role's responsibilities include audio typing referral letters, maintaining the electronic referral service, monitoring the status of referrals, and liaising with external agencies to ensure efficient processing of referrals. The job also entails handling requests for online access to medical records and processing various private paperwork requests, such as subject access requests and insurance letters.
Competitive pay is offered, based on experience, emphasizing the value of familiarity with local healthcare pathways and systems. The De Parys Group encourages applicants who have experience in similar roles to apply, and welcomes conversations with potential candidates regarding their qualifications and work preferences.
Competitive pay is offered, based on experience, emphasizing the value of familiarity with local healthcare pathways and systems. The De Parys Group encourages applicants who have experience in similar roles to apply, and welcomes conversations with potential candidates regarding their qualifications and work preferences.
The De Parys Group has a fantastic opportunity for an experienced medical secretary to join our expanding team.We have a full time vacancy (37.5 hours), but if you are looking to work part time then we would still like to hear from you, as we would also be happy to recruit a couple of experienced part time medical secretaries into our team. The rate of pay will be dependent upon your experience, as we recognise that your knowledge of local pathways and systems has an intrinsic value, and we want to have that conversation with you.
If you are already in a similar role, then we want to talk to you.
- Audio typing of referral letters dictated by the clinicians and history of audio typing.
- Maintain the electronic referral service and follow-up referrals on a regular basis as well as check for responses to advice and guidance.
- Check the ERS worklist in order to scrutinise current status of referrals, including rejections and process accordingly.
- Liaise with external agencies such as NHS and private providers and community services ensuring that referrals are processed efficiently.
- Receive and process requests for online access to full medical records.
- Process and completion of private paperwork requests ie SARs, insurances, iGPR software, DVLA, patient requests for letters etc.
About us
If you would like to find out more information about this role, please see the attached job specification.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
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