The successful candidate will be responsible for maintaining patient confidentiality while efficiently handling correspondence, prioritizing urgent communications, and participating in the administration of the Email Advice service. Applicants should be prepared for the requirement of a DBS check at their own expense and are encouraged to apply promptly due to the potential for early vacancy closure.
Working Full Time: 37.5 hours per week
An opportunity has arisen within the Planned Division for a MedicalSecretary. The post holder will work within the Trauma and Orthopaedics Team within The Countess of Chester Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants and wider team.
We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.
Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.
A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology also would be an advantage.
- To provide a comprehensive secretarial service to the consultants as part of the secretarial team, managing a busy workload and shifting priorities.
- To deal with enquiries from patients, relatives, GP's and hospital staff in an effective, timely and sensitive manner, answering queries and resolving problems appropriately while ensuring patient confidentiality is maintained at all times.
- To type clinic letters, referrals and other correspondence using digital dictation, prioritising urgent and Fast Track correspondence while also maintaining awareness of Trust targets for outpatient letters.
- To participate with the team in administering the Email Advice service, including logging activity within time limits and accurately recording clinical advice on the electronic patient record.
About us
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
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