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We are looking for an Adviser to join NHS Resolutions Practitioner Performance Advice (Advice) team as we work to promote a fair and just culture across the NHS. Our service provides independent, expert advice and support to healthcare organisations, as well as medical, dental, and pharmacy practitioners.
If you have experience managing performance concerns and a commitment to fair resolution, we encourage you to apply. We seek applicants with extensive experience in healthcare and professional backgrounds in areas like medicine, dentistry, pharmacy, employment law, defence, professional bodies, regulatory work or HR.
Applicants should have experience in the management of performance concerns in primary care, be that under Performers List Regulations or local policies. Applicants with experience in Maintaining High Professional Standards (MHPS) framework would also be welcome to apply.
We welcome applications from underrepresented groups, those seeking flexible hours (minimum 22.5 per week), as well as fixed-term and secondment arrangements.
This role is part of a broader programme of service improvement that may impact our structure, yet this key position will support these changes.
For further details, please contact Dr. Sally Pearson, Interim Head of Case Advice, at or Karen Wadman, Case Advice Technical Lead, at
The Adviser role is integral to our Advice service, supporting ECOs in handling performance concerns about doctors, dentists, and pharmacists, with a commitment to fostering a fair and just culture in healthcare. Advisers utilise expert critical thinking and analytical skills to assess concerns, drawing on national regulations, frameworks, and local context to provide informed guidance. Although they primarily interact with ECOs, Advisers remain impartial, engaging all parties to encourage fair resolutions and challenging approaches where necessary.
Advisers offer comprehensive guidance on case handling, referencing frameworks like Maintaining High Professional Standards in the modern NHS, and implement interventions, such team reviews, to address relationship issues or clarify performance concerns. They also lead educational programs, like case investigation and case manager.
Internally, Advisers foster peer support and development, continuous improvement and ensure consistent, quality services. They build strong regional partnerships with ECOs and other relevant stakeholders.
Other responsibilities include managing a caseload within a defined job plan, peer reviewing cases, handling complex cases, and providing timely, written case summaries. Advisers deliver training on various topics, engage with ECOs on service use, and participate in operational meetings and other projects, all the while seeking to improve and promote the Advice service.
About us
Please ensure that you read the job description carefully and that you address each of the requirements of the post in the person specification in your supporting statement sections as your application will be assessed against these criteria.
Your online application should relate to the specific position you are applying for and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the job description and from the vacancy notice in your application form. Try to keep it structured and to the point.
We particularly encourage applications from Black, Asian and Minority Ethnic and disabled candidates
We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
We reserve the right to close the advertisement early, should we receive sufficient applications.
The application process is as follows:
- Virtual written assessments (90 minute) will take place between Friday 22 November and Wednesday 27 November 2024.
- Online HOGAN personality assessment (30 minute) to take place between Friday 29 November and Wednesday 4 December.
- Hogan follow-up discussion with James Flanagan via MS Teams (up to 60 minutes) to take place between Monday 2 December and Friday 6 December.
- Group assessment via MS Teams on Wednesday 11 December 2024 (1 hour and 30 minutes)
- Interviews Wednesday 11 December, and Thursday 12 December 2024 (1 hour and 15 minutes)
We are looking for an Adviser to join NHS Resolutions Practitioner Performance Advice (Advice) team as we work to promote a fair and just culture across the NHS. Our service provides independent, expert advice and support to healthcare organisations, as well as medical, dental, and pharmacy practitioners.
If you have experience managing performance concerns and a commitment to fair resolution, we encourage you to apply. We seek applicants with extensive experience in healthcare and professional backgrounds in areas like medicine, dentistry, pharmacy, employment law, defence, professional bodies, regulatory work or HR.
Applicants should have experience in the management of performance concerns in primary care, be that under Performers List Regulations or local policies. Applicants with experience in Maintaining High Professional Standards (MHPS) framework would also be welcome to apply.
We welcome applications from underrepresented groups, those seeking flexible hours (minimum 22.5 per week), as well as fixed-term and secondment arrangements.
This role is part of a broader programme of service improvement that may impact our structure, yet this key position will support these changes.
For further details, please contact Dr. Sally Pearson, Interim Head of Case Advice, at or Karen Wadman, Case Advice Technical Lead, at
The Adviser role is integral to our Advice service, supporting ECOs in handling performance concerns about doctors, dentists, and pharmacists, with a commitment to fostering a fair and just culture in healthcare. Advisers utilise expert critical thinking and analytical skills to assess concerns, drawing on national regulations, frameworks, and local context to provide informed guidance. Although they primarily interact with ECOs, Advisers remain impartial, engaging all parties to encourage fair resolutions and challenging approaches where necessary.
Advisers offer comprehensive guidance on case handling, referencing frameworks like Maintaining High Professional Standards in the modern NHS, and implement interventions, such team reviews, to address relationship issues or clarify performance concerns. They also lead educational programs, like case investigation and case manager.
Internally, Advisers foster peer support and development, continuous improvement and ensure consistent, quality services. They build strong regional partnerships with ECOs and other relevant stakeholders.
Other responsibilities include managing a caseload within a defined job plan, peer reviewing cases, handling complex cases, and providing timely, written case summaries. Advisers deliver training on various topics, engage with ECOs on service use, and participate in operational meetings and other projects, all the while seeking to improve and promote the Advice service.
About us
Please ensure that you read the job description carefully and that you address each of the requirements of the post in the person specification in your supporting statement sections as your application will be assessed against these criteria.
Your online application should relate to the specific position you are applying for and you are expected to highlight examples and achievements that demonstrate the competencies outlined in the job description and from the vacancy notice in your application form. Try to keep it structured and to the point.
We particularly encourage applications from Black, Asian and Minority Ethnic and disabled candidates
We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
We reserve the right to close the advertisement early, should we receive sufficient applications.
The application process is as follows:
- Virtual written assessments (90 minute) will take place between Friday 22 November and Wednesday 27 November 2024.
- Online HOGAN personality assessment (30 minute) to take place between Friday 29 November and Wednesday 4 December.
- Hogan follow-up discussion with James Flanagan via MS Teams (up to 60 minutes) to take place between Monday 2 December and Friday 6 December.
- Group assessment via MS Teams on Wednesday 11 December 2024 (1 hour and 30 minutes)
- Interviews Wednesday 11 December, and Thursday 12 December 2024 (1 hour and 15 minutes)
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