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The core responsibilities will be to:
- Work within the Business Support and wider team, assisting where directed, in a pro-active and professional manner.
- Take responsibility to ensure administrative and customer service practices are of a high quality.
- Follow up enquiries, escalations and complaints from parents/carers, the childrens workforce and partners.
- Responsible for maintaining records and electronic filing up to date.
- Proofread, format, edit and update clinical documents (with training and guidance) as required by the business.
We are seeking to appoint a Business Support Officer to support our clinical team delivering Speech and Language Therapy (SLT) services across the Borough of Halton (Widnes and Runcorn).
As part of a small-knit Business Support Team, you will be working closely with the Operations Lead and Senior Business Support Officer, to provide vital administrative, customer service and scheduling support for our existing team of Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).
The successful candidate will play a key part in ensuring that service users have an understanding of the service offer, are kept informed and experience an efficiency and professionalism from our whole team.
*** Please note
that recruitment for this position may close earlier if we receive sufficient numbers of qualified applications. Therefore, we encourage interested candidates to apply promptly.
***
The successful candidate will provide administration, diary management and customer service support for our existing team of Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).
They will communicate with: Communicate SLT's business support team, lead by the Operations lead, and the delivery team. Liaising with parents, advisors, education and health partners.
The core responsibilities will be to:
- Work within the Business Support and wider team, assisting where directed, in a pro-active and professional manner.
- Take responsibility to ensure administrative and customer service practices are of a high quality.
- Follow up enquiries, escalations and complaints from parents/carers, the childrens workforce and partners.
- Responsible for maintaining records and electronic filing up to date.
- Proofread, format, edit and update clinical documents (with training and guidance) as required by the business.
We are seeking to appoint a Business Support Officer to support our clinical team delivering Speech and Language Therapy (SLT) services across the Borough of Halton (Widnes and Runcorn).
As part of a small-knit Business Support Team, you will be working closely with the Operations Lead and Senior Business Support Officer, to provide vital administrative, customer service and scheduling support for our existing team of Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).
The successful candidate will play a key part in ensuring that service users have an understanding of the service offer, are kept informed and experience an efficiency and professionalism from our whole team.
*** Please note
that recruitment for this position may close earlier if we receive sufficient numbers of qualified applications. Therefore, we encourage interested candidates to apply promptly.
***
The successful candidate will provide administration, diary management and customer service support for our existing team of Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).
They will communicate with: Communicate SLT's business support team, lead by the Operations lead, and the delivery team. Liaising with parents, advisors, education and health partners.
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