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Patient Flow Co-ordinatorinWolverhamptoninWolverhamptonPUBLISHED WED 12 MAR 2025

Band 4: £26,530 to £29,114 a year per annum (pro rata)  PERMANENT 
CANCERNHSULTRASOUNDWEEKEND

The Royal Wolverhampton NHS TrustFollow The Royal Wolverhampton NHS Trust

Opportunity to make a real difference in patient care by improving the patient journey within Radiology.
Involvement in a thriving, innovative department undergoing positive change, providing a dynamic work environment.
Full-time position offering a standard roster of 37.5 hours per week, allowing for a stable work-life balance.
Diverse responsibilities including managing patient bookings, coordinating with various healthcare professionals, and providing exceptional patient service.
Access to a variety of computer-based systems and training, enhancing your technical skills and administrative expertise.
Ability to contribute to statistical analysis of patient flow, thereby playing a crucial role in improving service efficiency.
Flexibility to work across multiple locations (Cannock CDC and New Cross Radiology), providing a diverse work experience.
Are you ready to step into a rewarding career that combines your passion for healthcare with your organisational skills? Join The Royal Wolverhampton NHS Trust as a Patient Flow Coordinator and be at the heart of enhancing patient care in our vibrant Radiology department. This is more than just a job; it’s an opportunity to make a tangible difference in the lives of patients by helping to improve their journey through vital services like CT, MRI, and ultrasound.

We’re looking for someone with solid administrative experience who thrives in a dynamic environment. In this role, you will coordinate essential bookings, manage communication effectively, and support our dedicated clinical teams in delivering exceptional care. Your friendly, professional manner will shine through as you liaise with patients and medical staff alike, ensuring smooth operations across our facilities in Cannock and New Cross. Embrace this chance to become a pivotal part of our caring community while enjoying flexible working hours that suit your lifestyle. If you’re excited about contributing to a cause that truly matters, we want to hear from you!
Opportunity to make a real difference in patient care by improving the patient journey within Radiology.
Involvement in a thriving, innovative department undergoing positive change, providing a dynamic work environment.
Full-time position offering a standard roster of 37.5 hours per week, allowing for a stable work-life balance.
Diverse responsibilities including managing patient bookings, coordinating with various healthcare professionals, and providing exceptional patient service.
Access to a variety of computer-based systems and training, enhancing your technical skills and administrative expertise.
Ability to contribute to statistical analysis of patient flow, thereby playing a crucial role in improving service efficiency.
Flexibility to work across multiple locations (Cannock CDC and New Cross Radiology), providing a diverse work experience.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease.Learn more...
Useful skills for a Patient Flow Co-ordinator:
To work as a Patient Flow Coordinator in the UK, you'll need a combination of soft skills, technical knowledge, and healthcare-specific competencies. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Organizational Skills: Ability to prioritize tasks and manage time effectively, as you will be coordinating various aspects of patient care.
2. Communication Skills: Strong verbal and written communication skills are essential for liaising with patients, healthcare professionals, and administrative staff.
3. Interpersonal Skills: Ability to interact compassionately and effectively with patients and their families, as well as collaborate with a diverse healthcare team.
4. Problem-Solving Abilities: Capability to think critically and develop solutions to potential issues in patient flow or care delivery.
5. Attention to Detail: Ensuring that all patient information is accurately processed and that protocols are followed meticulously.
6. Data Management: Skills in handling data, including patient records and hospital systems, with a focus on accuracy and confidentiality.
7. Knowledge of Healthcare Systems: Understanding of the workings of the NHS and healthcare protocols, including legislation related to patient care and data protection (such as GDPR).
8. IT Proficiency: Familiarity with healthcare software systems (like patient management systems) and basic office applications (like Microsoft Office).
Qualifications:
1. Educational Background: A background in healthcare, nursing, social care, or a related field is often preferred. This could include a degree or relevant qualifications.
2. Experience in Healthcare Settings: Previous experience in a healthcare setting, such as administrative roles or patient-facing positions, can be beneficial.
3. Knowledge of Patient Flow Concepts: Understanding the principles of patient flow management, including discharge planning, admission processes, and the principles of healthcare accessibility.
4. Understanding of Compliance and Policy: Familiarity with relevant regulations and policies governing patient care in the UK (e.g., NHS guidelines).
Additional Qualities:
1. Empathy and Compassion: A patient-centered approach is crucial, as you'll be interacting with individuals who are often experiencing stress or discomfort.
2. Flexibility and Adaptability: The healthcare environment can be unpredictable, and being open to change and willing to adapt is important.
3. Teamwork: Ability to work effectively within a multidisciplinary team, as patient flow coordination requires collaboration across various departments.
Training and Development:
- Continued Professional Development: Since healthcare practices and technologies evolve, staying up-to-date through training and professional development is key to success in this role.
 


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