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Ward ClerkinWarringtoninWarringtonPUBLISHED TUE 4 FEB 2025

Band 2: Depending on experience per annum, pro rata  PERMANENT 
NHS

Warrington and Halton Teaching Hospitals NHSFTFollow Warrington and Halton Teaching Hospitals NHSFT

Opportunity to work in a dynamic and fast-paced environment, enhancing skills in multitasking and time management.
Chance to develop excellent communication skills through interactions with patients, relatives, and healthcare professionals.
Role involves direct support to ward managers, allowing for professional development and leadership exposure.
Ability to contribute to patient care by preparing and ensuring the availability of crucial medical notes and information.
Involvement in a vital role within the healthcare system, providing significant support to medical staff and improving patient outcomes.
Job stability and benefits of working within the NHS, including professional development opportunities and access to training resources.
Fosters teamwork and collaboration, as ward clerks play an essential role in coordinating with various departments and staff members.
Warrington & Halton Teaching Hospitals NHS Foundation Trust is seeking a Ward Clerk for the busy A8 general medical ward. Candidates should possess strong communication skills, clerical experience, and the ability to prioritize their workload while working effectively as part of a team. The role involves managing telephone communications with relatives and healthcare professionals, ensuring the timely organisation of patient notes for surgery, and booking follow-up appointments, all while maintaining confidentiality and supporting the ward manager in meeting care targets.

The position is fast-paced and requires vigilance as demands on the ward can change rapidly. The successful applicant will contribute to the efficient operation of the ward by preparing necessary documentation and responding to varying surgical schedules.
Opportunity to work in a dynamic and fast-paced environment, enhancing skills in multitasking and time management.
Chance to develop excellent communication skills through interactions with patients, relatives, and healthcare professionals.
Role involves direct support to ward managers, allowing for professional development and leadership exposure.
Ability to contribute to patient care by preparing and ensuring the availability of crucial medical notes and information.
Involvement in a vital role within the healthcare system, providing significant support to medical staff and improving patient outcomes.
Job stability and benefits of working within the NHS, including professional development opportunities and access to training resources.
Fosters teamwork and collaboration, as ward clerks play an essential role in coordinating with various departments and staff members.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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