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Ward ClerkinAintreeinAintreePUBLISHED THU 31 OCT 2024

Band 3: £24,071 to £25,674 a year per annum  PERMANENT  GOOD SALARY 

NHS

The Walton Centre NHS Foundation TrustFollow The Walton Centre NHS Foundation Trust

Opportunity to work in a dynamic and supportive healthcare environment within a specialized neurosurgical oncology ward.
Engagement in meaningful interactions with patients and their families, contributing to their care experience.
Development of strong organisational and prioritisation skills while managing a variety of clerical tasks.
Collaboration with a diverse team of medical professionals, enhancing teamwork and communication skills.
Hands-on experience with electronic health systems and processes, providing valuable technical skills for future career growth.
Involvement in critical administrative functions, ensuring efficient patient admissions, transfers, and discharges.
Role contributes significantly to the smooth operation of the ward, fostering a sense of accomplishment and purpose.
The Ward Clerk position at Aintree with The Walton Centre NHS Foundation Trust involves providing essential clerical support to a busy neurosurgical oncology ward. Key responsibilities include preparing and managing case notes for patient admissions, organizing and processing data related to admissions, discharges, and transfers on the PAS system, and liaising with various healthcare teams to ensure smooth operation and accurate record-keeping. The role also entails assisting patients and visitors, handling general administrative tasks such as managing correspondence and ordering supplies, and ensuring compliance with confidentiality and data protection protocols.

The ideal candidate will collaborate closely with ward staff and medical professionals, showcasing strong organisational skills, attention to detail, and the ability to prioritize tasks effectively in a fast-paced environment. Daily duties include handling inquiries, maintaining patient documentation, and supporting the ward with logistical needs such as booking porters for patient movement.
Opportunity to work in a dynamic and supportive healthcare environment within a specialized neurosurgical oncology ward.
Engagement in meaningful interactions with patients and their families, contributing to their care experience.
Development of strong organisational and prioritisation skills while managing a variety of clerical tasks.
Collaboration with a diverse team of medical professionals, enhancing teamwork and communication skills.
Hands-on experience with electronic health systems and processes, providing valuable technical skills for future career growth.
Involvement in critical administrative functions, ensuring efficient patient admissions, transfers, and discharges.
Role contributes significantly to the smooth operation of the ward, fostering a sense of accomplishment and purpose.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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