Training Hub Learning & Development FacilitatorinBirminghaminBirminghamPUBLISHED TUE 28 JAN 2025
South Doc ServicesrflwQ3ug
The facilitator will also support accreditation processes, evaluate training outcomes, and assist in various operational tasks such as managing the Learning Management System and ensuring accurate reporting for KPIs. This role requires proactive relationship-building and the ability to adapt to the evolving training priorities of the Training Hub, contributing to diverse projects, including apprenticeships and community engagement initiatives.
Job Summary:
As a key member of the Learning and Development (L&D) Team, you will be supporting the design, development and delivery of all learning and development initiatives across Birmingham and Solihull.
You will partner with the wider Training Hub team to identify development areas and draw upon your knowledge and professional experience to find innovative ways to meet their needs.
Key Responsibilities:
The post holder will be employed by South Doc Services but working within the BSol Training Hub to deliver responsibilities as listed:
Support with developing the communication and engagement plan, setting and meeting targets. This will also include content creation and management, promoting communication strategies within the TH team and reviewing comms plan along with the learning and development team and Training Hub management team.
Liaise with key stakeholders ensuring that information regarding various TH initiatives and projects are communicated effectively
Develop effective working relationships with key stakeholders and attending meetings where identified on behalf of the L&D team
Work with the learning and development team and stakeholders to identify training needs and development gaps both within the Training Hub Team/SDS and all BSol Practices/Primary Care Networks
Work closely with the L&D team to design resources for L&D functions
Be one of the main point of contact for learners (clinical and non-clinical) and key stakeholders to address learning and development queries, respond to queries and support with managing the main Training Hub email account
Support with developing learning and development tools for the Training Hub team and stakeholders
About us
Job Summary:
As a key member of the Learning and Development (L&D) Team, you will be supporting the design, development and delivery of all learning and development initiatives across Birmingham and Solihull.
You will partner with the wider Training Hub team to identify development areas and draw upon your knowledge and professional experience to find innovative ways to meet their needs.
Key Responsibilities:
The post holder will be employed by South Doc Services but working within the BSol Training Hub to deliver responsibilities as listed:
Support with developing the communication and engagement plan, setting and meeting targets. This will also include content creation and management, promoting communication strategies within the TH team and reviewing comms plan along with the learning and development team and Training Hub management team.
Liaise with key stakeholders ensuring that information regarding various TH initiatives and projects are communicated effectively
Develop effective working relationships with key stakeholders and attending meetings where identified on behalf of the L&D team
Work with the learning and development team and stakeholders to identify training needs and development gaps both within the Training Hub Team/SDS and all BSol Practices/Primary Care Networks
Work closely with the L&D team to design resources for L&D functions
Be one of the main point of contact for learners (clinical and non-clinical) and key stakeholders to address learning and development queries, respond to queries and support with managing the main Training Hub email account
Support with developing learning and development tools for the Training Hub team and stakeholders
Planning and delivery of training sessions, workshops and events, including but not limited to liaising with training providers, sending reminders, sending feedback forms and certificates and evaluating feedback
Planning and delivery of key events to support the THs strategy
Support the Business Manager with accreditation process and quality assurance of training
Support with the evaluation and analysis of training delivered, learning outcomes of education programmes.
Support in data collection and inputting
Prepare and develop a range of resources to support learning
Support the Business Manager with ensuring the maximum use of the Learning Management System (Moodle), adding events and sessions and managing the daily tasks
Support with reporting and collating data and information for KPIs and monthly highlight reports
Support the wider Training Hub Team with maintaining and updating the reporting systems and updating mailing lists and contact details
Support the Business Manager with funding allocation and following processes for creating spending plans
Source suitable equipment and resources required for learning and development activities with direction from the Training Hub management team
Facilitate and provide support on learning and development initiatives and projects, which includes but is not limited to; apprenticeship development and delivery, careers events, widening participation and work experience, provide reports on projects and performance indicators
Supporting the learning and development team with communication activities. Assisting with database management, diary management, minute keeping and meeting arrangements.
Support with updating the Training Hub website, social media channels and other communication platforms.
Assisting in the development and preparation of printed and digital resources for the Training Hub.
To help identify new areas, opportunities and methods of communications with internal and external audiences
Supporting with responding to queries received from practice staff, other stakeholders and the Training Hub Team
Supporting with managing the training calendar to ensure that training provided is relevant, evenly spaced throughout the year and up to date with training priorities
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