Integrated Urgent Care (IUC) Clinical Quality Auditor inWakefield inWakefield PUBLISHED
WED 16 OCT 2024
As a key member of the quality assurance team, the Clinical Quality Auditor will complete quality assurance case reviews, generate reports using audit software, and analyze performance metrics to identify training needs and trends. The role emphasises collaboration with colleagues to facilitate continuous improvement in patient care and to foster a professional environment among IUC staff. A standard DBS check is required for this position.
Remote Care, Integrated Urgent Care (IUC) Clinical Quality Auditor
Here at Yorkshire Ambulance Service (YAS) we have hugely exciting developments and opportunities. We are looking for individuals who are highly motivated, enthusiastic, and committed to assist with these changes and support patient care.
We have opportunities at our Wakefield and Rotherham Call Centre with a requirement for cross site working when required
We have full and part time opportunities, working on rota patterns to be discussed at the interview stage
Working as a Clinical Quality Auditor within the Remote Care IUC (Integrated Urgent Care) setting, you will be key to improving quality and supporting staff development.
The role will require you to support IUC (NHS111) staff to practice safely and effectively, to meet the standards required by the Trust and the appropriate regulatory bodies through audit of the calls taken with in the contact centre.
The successful candidate will join an already skilled and efficient team who work closely together to ensure we meet the quality assurance and improvement needs of the Remote Care Team, including supporting the Quality and Governance Team.
To support with business needs the successful candidates must be able to be flexible in their working hours to attend regular mandatory audit calibration, attend team meetings, develop staff, and provide resilience to the role of Remote Care staff.
Please note that this role requires a standard DBS check to be taken.
The primary purpose of an IUC Clinical Quality Auditor is to objectively and consistently measure performance of the IUC Clinicians. They are responsible for the quality assurance of all Clinicians, ensuring that high standards and professionalism is maintained.
IUC Clinical Quality Auditors are responsible for completing quality assurance case reviews and creating standard reports using audit tool software, ensuring that the call is handled in the correct way in line with the regulatory bodies and Trust standards, processes and procedures.
The IUC Clinical Quality Auditor must support IUC Clinicians to practice safely and effectively, and meet the standards required by the Trust and the appropriate regulatory bodies by carrying out regular assessment and evaluation processes.
About us
The IUC Clinical Quality Auditors will work within a team to ensure the required number of reviews are completed in a consistent manner and provide constructive and positive feedback to the IUC staff member, to allow learning to take place.
Using computer software, Clinical Quality Auditors create audit reports and deliver feedback back to staff. They support the development of staff by identifying and monitoring trends within the Centre, recommend, and deliver quality improvement awareness/trainingto the auditees.
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