As Receptionist of the Living Well Hub you will support the Living Well Hub management team with the day-to-day running of the Hub to ensure the smooth, safe and effective delivery of services. The role will work closely with Warrington and Halton Teaching Hospitals NHS Foundation Trust, who will act as the lead tenant for the building. You will be a strong advocate for the Warrington-wide 'living well' ethos, building relationships between providers and actively encouraging members of the public to access the Hub and the services that may benefit them.The role will be a busy and varied role requiring you to multi-task and to work to deadlines. It will demand a high level of interaction with multiple stakeholders, including staff and service users, therefore an ability to build and maintain excellent relationships across a wide group of partners will be essential.
Act as the first point of contact for service users and professionals using the hub.Communicate in an appropriate and welcoming manner, considering any communication difficulties i.e. hard of hearing, non-English speaking Nationals. Deal tactfully, sensitively and with empathy to all service users attending the hub. To receive and register all service users attending pre-booked appointments at the hub and guide them to the appropriate room. Providing general administrative support to ensure the smooth running of the hub.
Act as the first point of contact for service users and professionals using the hub.Communicate in an appropriate and welcoming manner, considering any communication difficulties i.e. hard of hearing, non-English speaking Nationals. Deal tactfully, sensitively and with empathy to all service users attending the hub. To receive and register all service users attending pre-booked appointments at the hub and guide them to the appropriate room. Providing general administrative support to ensure the smooth running of the hub.