Receptionist Meet And Greeter inWarrington inWarrington PUBLISHED MON 6 JAN 2025

Warrington and Halton Teaching Hospitals NHSFT rbymG22L

Opportunity to be the first point of contact, making a positive first impression on service users and professionals.

Engagement in a meaningful role that supports the 'living well' ethos, contributing to the health and wellbeing of the community.

Varied daily tasks that keep the job interesting and dynamic, requiring strong multitasking and time management skills.

Chance to build and maintain relationships with diverse stakeholders, enhancing interpersonal skills and networking.

Working in a collaborative environment with the management team and various service providers within the NHS.

Providing empathetic and sensitive support to individuals, which can be rewarding and fulfilling on a personal level.

Opportunities for professional growth and development within the healthcare environment.

The "Receptionist Meet and Greeter" position at Warrington and Halton Teaching Hospitals NHSFT involves supporting the management team of the Living Well Hub to ensure smooth and effective service delivery. This role emphasises the importance of the 'living well' ethos, requiring the receptionist to build relationships with various stakeholders and encourage public access to the Hub's services. The responsibilities include being the first point of contact for service users, providing a welcoming atmosphere, handling communication challenges, registering individuals for pre-booked appointments, and offering general administrative support.

Candidates for this position must possess strong interpersonal skills to engage effectively with diverse service users, including those with communication difficulties, while multitasking and adhering to deadlines in a dynamic work environment. Empathy and tact are essential for addressing the needs of all individuals who visit the Hub.

As Receptionist of the Living Well Hub you will support the Living Well Hub management team with the day-to-day running of the Hub to ensure the smooth, safe and effective delivery of services. The role will work closely with Warrington and Halton Teaching Hospitals NHS Foundation Trust, who will act as the lead tenant for the building. You will be a strong advocate for the Warrington-wide 'living well' ethos, building relationships between providers and actively encouraging members of the public to access the Hub and the services that may benefit them.The role will be a busy and varied role requiring you to multi-task and to work to deadlines. It will demand a high level of interaction with multiple stakeholders, including staff and service users, therefore an ability to build and maintain excellent relationships across a wide group of partners will be essential.

Act as the first point of contact for service users and professionals using the hub.Communicate in an appropriate and welcoming manner, considering any communication difficulties i.e. hard of hearing, non-English speaking Nationals. Deal tactfully, sensitively and with empathy to all service users attending the hub. To receive and register all service users attending pre-booked appointments at the hub and guide them to the appropriate room. Providing general administrative support to ensure the smooth running of the hub.

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Act as the first point of contact for service users and professionals using the hub.Communicate in an appropriate and welcoming manner, considering any communication difficulties i.e. hard of hearing, non-English speaking Nationals. Deal tactfully, sensitively and with empathy to all service users attending the hub. To receive and register all service users attending pre-booked appointments at the hub and guide them to the appropriate room. Providing general administrative support to ensure the smooth running of the hub.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

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