BBV Administrator inMilton Keynes inMilton Keynes PUBLISHED FRI 1 NOV 2024

BBV Administrator

Department: Blood Borne Viruses

Band 3: £24,£25,674 Per annum, pro rata if part time

Hours: Part time, 26 per week, all MKUH roles will be considered for flexible working

This role is within the Blood Borne Viruses (BBV) Team located in the Stratford Suite of the main hospital site. The new team member will be working as part of the admin team and responsible for ensuing all admin tasks are completed, such as booking patient appointments, typing letters, minute taking and organising departmental meetings, as well as supporting the wider nursing and medical team.

Further, they will be expected to ensure accurate and timely submission of reports and data on behalf of the BBV department. The post holder will need to have excellent communication and team working skills, whilst being respectful and ensure confidentiality with patients.

The candidate will also need to be flexible within the role to help ensure the admin team are well supported and that reception is covered.

Please note that we are not able to offer sponsorship for this role.

Interview date: TBC

All training will be provided to the new post holder where necessary, including on the Blithe Lillie software, and personal development is always encouraged and supported with the Trust offering a variety of courses.

To provide effective and efficient administrative support to the BBV department.

To deliver a professional, comprehensive, and efficient level of administration and coordination for patients referred to the service

To provide an effective and efficient booking administrative process.

To answer the telephone, take and deliver messages in an appropriate and helpful manner, maintaining patient confidentiality.

To liaise effectively with staff from all departments, wards, medical records, hubs, medical secretaries and GP surgeries.

To perform several administrative tasks in a diligent, professional way to assist with the smooth running of the service.

About us

To manage referrals to the service and maintain the referral records Completion of patient letters and correspondence from consultants and nursing team Contact patients to book / reschedule appointments Provide reception cover on a rotational basis To contact patients on the telephone to book short notice appointments Communicate information to patients regarding their appointment, e.g. type of appointment, location, using appropriate techniques and access services to overcome barriers in understanding.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.