Medical Secretary inSwindon inSwindon PUBLISHED TUE 12 NOV 2024

Band 3: £24,071 to £25,674 a year per annum PERMANENT GOOD SALARY

NHS

Great Western Hospitals NHS Foundation Trust rAXmZHa9

The Great Western Hospitals NHS Foundation Trust is seeking a permanent Medical Secretary to join the Women's and Children's Administrative team in Swindon, working 37.5 hours per week. The role involves providing comprehensive secretarial and administrative support, prioritizing workload, and utilizing Microsoft Office and databases to deliver high-quality services, including audiotyping. Key responsibilities include managing correspondence, organizing appointments, and ensuring that patient records are accurately documented and filed.

As the main point of communication for patients, families, and healthcare staff, the Medical Secretary will facilitate the smooth operation of the department and its services. The position requires effective teamwork and the ability to handle administrative tasks related to various clinical areas, including Oncology, while maintaining a patient-centric focus.

Medical Secretary - 37.5 hours per week - permanent position **Previous applicants need not apply**

We are seeking a Medical Secretary to join the Women's and Children's Administrative team.

Working as part of a team providing a full secretarial service. This will include the following:1. Prioritise workload according to service requirements and urgency; working on owninitiative and referring to the appropriate manager as required.2. Using Microsoft Office IT packages and databases to provide efficient, high quality adminservices including audiotyping.3. Type correspondence relating to other areas of the Consultants' work.4. Complete administrative tasks and typing relating to Oncology, including organisingappointments following MDT.5. Ensure each patient who has an episode of care in the Department has all the relevantdetails relating to his/her care - correspondence, diagnostic investigation reports etc. -documented and filed appropriately in the notes, as soon as is practicable, uponreceipt/despatch.6. Arrange appointments as necessary.

To work as part of a team providing a full secretarial and administrative support service to the Division, clinical staff, and Safeguarding team within Women and Children's Administration.

To facilitate the smooth running of the department and the service by acting as the main point of communication with patients and their families, GP's and other health care staff.

About us
Please see attached full job description and person specification.

This job description should be read alongside the Supplementary Information provided on NHS Jobs for applicants and alongside the Employee Handbook for current staff members.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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51.53852844238281 -1.7271878719329834 Swindon

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Medical Secretary inSwindon inSwindon PUBLISHED TUE 12 NOV 2024

Great Western Hospitals NHS Foundation Trust rAXmZHa9

About us Please see attached full job description and person specification. This job description should be read alongside the Supplementary Information provided on NHS Jobs for applicants and alongside the Employee Handbook for current staff members.

About us
Please see attached full job description and person specification.

This job description should be read alongside the Supplementary Information provided on NHS Jobs for applicants and alongside the Employee Handbook for current staff members.