Medical Secretary in Cardiff inCardiff PUBLISHED TUE 12 NOV 2024 Jump to job information section
Band 4: £26,928 to £29,551 a year per annum
PERMANENT GOOD SALARY
Velindre University NHS Trust rclrbcHm
Job description
The Medical Secretary's role is to provide a full administrative and comprehensive secretarial service to the Consultants and their teams.
Act as a point of contact and liaise with all medical staff, patients, relatives, GP and any support services.
Administer and arrange Consultant's schedule which can include changing clinics at short notice and arranging meetings.
- Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
- Liaise with appropriate staff in making routine and emergency admissions as directed by clinicians.
- Arrange with the ambulance department transport as necessary.
- Liaise with other hospitals regarding patient's appointments and any other correspondence.
- Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
- Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
- Send out clinic appointments and deal with related queries.
- Communicate with other sections within the department and other departments within the division
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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51.51639175415039 -3.2290380001068115 Cardiff 
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