AdministratorinCambridgeinCambridgePUBLISHED FRI 14 FEB 2025
InHealth Groupr35rfY0N
Involvement in meaningful work supporting the Diabetic Eye Screening Programmes, contributing to public health.
Part-time flexible working hours (22.5 hours per week), allowing for a good work-life balance.
A competitive salary of £22,308 (£13,384.80 Pro Rata) for part-time work in the healthcare sector.
Opportunity to work within a dedicated Failsafe team, ensuring quality and effectiveness in patient administration.
Development of skills in patient care and administrative processes within a supportive team environment.
Exposure to innovative software solutions that enhance the efficiency of healthcare services.
Chance to make a positive impact on patient outcomes by supporting timely referrals and follow-ups.
InHealth Intelligence is seeking a part-time Administrator for its Failsafe team in Cambridge, dedicated to supporting the Diabetic Eye Screening Programmes across NHS England. The role encompasses monitoring patient referrals to the Hospital Eye Service, facilitating appointment bookings, ensuring patients are accurately discharged and referred back to their care pathways, and liaising with relevant maternity units. The Administrator will also be responsible for auditing patient status and responding to queries as needed.
Ideal candidates should possess GCSE-level education or equivalent experience in patient care, with strong verbal and written communication skills. Experience in administration and a customer service background are preferred, alongside a passion for healthcare. The position requires attention to detail, organisational skills, and a commitment to maintaining patient confidentiality and data protection. The successful candidate will be a team player who is flexible, reliable, and calm under pressure. The role offers a salary of £22,308 (£13,384.80 pro rata) for 22.5 hours per week.
Ideal candidates should possess GCSE-level education or equivalent experience in patient care, with strong verbal and written communication skills. Experience in administration and a customer service background are preferred, alongside a passion for healthcare. The position requires attention to detail, organisational skills, and a commitment to maintaining patient confidentiality and data protection. The successful candidate will be a team player who is flexible, reliable, and calm under pressure. The role offers a salary of £22,308 (£13,384.80 pro rata) for 22.5 hours per week.
Involvement in meaningful work supporting the Diabetic Eye Screening Programmes, contributing to public health.
Part-time flexible working hours (22.5 hours per week), allowing for a good work-life balance.
A competitive salary of £22,308 (£13,384.80 Pro Rata) for part-time work in the healthcare sector.
Opportunity to work within a dedicated Failsafe team, ensuring quality and effectiveness in patient administration.
Development of skills in patient care and administrative processes within a supportive team environment.
Exposure to innovative software solutions that enhance the efficiency of healthcare services.
Chance to make a positive impact on patient outcomes by supporting timely referrals and follow-ups.
InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2InHealth Intelligence has grown to offer fully managed services across the country.
To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.
About us
Role: Administrator (Part-Time, 22.5 hours per week)
Location: Cambridge Salary: £22,3£13,384.80 Pro Rata)InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.
What you will do:
You will be joining our Failsafe team, in addition to usual care which includes appointing, examination/treatment and discharge, our failsafe team ensure that if something goes wrong in the patients pathway, administrative processes are in place and actioned to identify any errors in procedures.
What you are responsible for:
- Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy
- Supporting the booking of appointments for the patient based on their referral type in line with national set timelines
- Ensuring patients on discharge are referred back into the programme within the correct pathway and patients GP has been informed
- Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme
- Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually
- Reviewing and responding to individual queries & data capture.
We are looking for someone who is:
- Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care
- Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively
- Comfortable with audits and reporting
- A good listener with excellent verbal and written communication skills
- Aware of the importance of patient confidentiality and data protection
- Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards
- Flexible in weekly working patterns and locations as required
- A team player who is supportive, reliable and trustworthy
- Approachable, dedicated and hardworking
- A people person someone who enjoys working alongside and helping others
- Calm and focused in challenging situations
- Great at organising things and able to prioritise their workload
- Good at attention to detail
- Able to work well within set procedures.
You should apply if you have experience:
- Previous experience in an administrative role
- A passion for healthcare.
More information related to this job opportunity, from jobsincare:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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