This is a key role in this large general practice and requires absolute confidentiality, excellent telephone manner and attention to detail as well as excellent secretarial skills. The post-holder is part of the administrative team who all work together to ensure that the service to our patients is of the highest standard. This role will be based mainly at our Shelford site but may be required to work across sites from time to time.
Expected hours: 35 per week
To make appointments for patients via our ERS system
To deal with enquiries from hospitals and patients on all matters relating to their care.
Audio/copy typing of doctors referral letters, reports and other correspondence.
Copy typing for other practice staff
Other duties as from time to time delegated by the Secretarial Manager
About usMain responsibilities:
To provide a comprehensive secretarial service to the GPs and practice team.
To organise and manage the workload in order to provide that service.
To work with other staff in the practice to ensure a comprehensive service to the doctors and other staff in the handling of messages and the administrative functions of the practice.
This is a key role in this large general practice and requires absolute confidentiality, excellent telephone manner and attention to detail as well as excellent secretarial skills. The post-holder is part of the administrative team who all work together to ensure that the service to our patients is of the highest standard. This role will be based mainly at our Shelford site but may be required to work across sites from time to time.
Expected hours: 35 per week
To make appointments for patients via our ERS system
To deal with enquiries from hospitals and patients on all matters relating to their care.
Audio/copy typing of doctors referral letters, reports and other correspondence.
Copy typing for other practice staff
Other duties as from time to time delegated by the Secretarial Manager
Main responsibilities:
To provide a comprehensive secretarial service to the GPs and practice team.
To organise and manage the workload in order to provide that service.
To work with other staff in the practice to ensure a comprehensive service to the doctors and other staff in the handling of messages and the administrative functions of the practice.