Patient Pathway Coordinator/ Medical Secretary inCanterbury inCanterbury PUBLISHED
WED 11 DEC 2024
As a key point of contact for the department, the Coordinator will handle inquiries from various stakeholders, including consultants, GPs, and patients, while managing their own work schedule and communicating effectively with the line manager when adjustments are needed. This role requires a proactive approach to ensure a smooth patient experience and compliance with internal and external standards.
An exciting opportunity has arisen at the Kent and Canterbury Hospital for a Patient Pathway Coordinator/ Medical Secretary post within the Stroke department at East Kent Hospitals. This post is for 37.5 hours a week.
We are looking for an enthusiastic person with excellent administration skills. The candidate should be able to adapt to a changing environment and show confidence , knowledge and experience in the use of hospital based IT systems.
Previous NHS experience desirable.
Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.
Provide comprehensive administrative, clerical and audio typing support to consultants and their teams.
Monitor new patient referrals to Consultant workflow and escalate where necessary.
Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.
Act as key point of contact on behalf of the department and the Trust and deal effectively and courteously with all enquiries from consultant and clinical teams, Operational Managers, GPs, patients, other departments within the Trust and all other departments, as well as external providers.
Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager.
About us
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
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