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Administrative AssistantinBromsgrove StreetinBromsgrove StreetPUBLISHED MON 10 FEB 2025

Band 2  PERMANENT  GOOD SALARY 

NHS

Herefordshire and Worcestershire Health and Care NHS TrustFollow Herefordshire and Worcestershire Health and Care NHS Trust

Opportunity to work within the NHS, contributing to community health services which can be very fulfilling.
Flexible working hours that can be tailored to fit individual needs, promoting work-life balance.
Experience working with a supportive and collaborative team, enhancing teamwork skills and professional relationships.
Varied tasks that keep the role interesting, including direct interaction with patients, thus improving communication and customer service skills.
Chance to develop IT skills and gain experience with various administrative tools and patient record systems.
Access to travel to different sites, allowing for a broader understanding of healthcare services and community needs.
Potential for personal and professional growth within the NHS framework, opening pathways to future career opportunities.
Herefordshire and Worcestershire Health and Care NHS Trust is seeking two Administrative Assistants to support the Podiatry team based in Kidderminster, Bromsgrove, and Tenbury. Primarily located at Kidderminster Health Centre, the role may occasionally require travel to other sites. The primary responsibilities include providing administrative and secretarial assistance to community-based Podiatrists, which encompasses tasks like processing mail, managing emails and phone inquiries, handling referrals, scheduling appointments, and maintaining office supplies. Candidates should be self-motivated team players with effective communication skills, proficient in Microsoft Word, Excel, and Outlook, and preferably have experience using patient record systems like Carenotes or Rio.

There are two positions available: one for 30 hours over 4 or 5 days, and another for 23 hours over 3 or 4 days, with flexibility in working hours to accommodate individual needs. The successful candidates will work under the guidance of the senior administrator while also building connections with other administrative staff across the countywide Podiatry teams. A valid driving license and access to transport is necessary due to the possibility of travel between sites. Note that applicants must have the right to work in the UK, as the Trust will not provide sponsorship for this role.
Opportunity to work within the NHS, contributing to community health services which can be very fulfilling.
Flexible working hours that can be tailored to fit individual needs, promoting work-life balance.
Experience working with a supportive and collaborative team, enhancing teamwork skills and professional relationships.
Varied tasks that keep the role interesting, including direct interaction with patients, thus improving communication and customer service skills.
Chance to develop IT skills and gain experience with various administrative tools and patient record systems.
Access to travel to different sites, allowing for a broader understanding of healthcare services and community needs.
Potential for personal and professional growth within the NHS framework, opening pathways to future career opportunities.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Administrative Assistant:
To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
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