Digital Health Records Scanning Services Supervisor inSt Helens inSt Helens PUBLISHED
MON 27 JAN 2025
Opportunities for career progression within the Digital Health Records department.
Involvement in the operational management of a vital service that supports high standards of clinical care.
Ability to foster positive working relationships at all levels within the organization, promoting a collaborative work environment.
Responsibility for training and developing staff, enhancing their proficiency in health records management and IT systems.
Direct impact on the timely availability of health records which enhances patient care across the Trust and GP Practices.
Opportunity to contribute to the quality assurance of records and comply with GDPR, ensuring legal and ethical standards are met.
Engagement with a diverse range of tasks that promote skills in management, reporting, and stakeholder communication.
The Digital Health Records Scanning Services Supervisor role at Mersey and West Lancashire Teaching Hospitals NHS Trust is designed for a motivated individual with experience in a Health Records Department. This position involves overseeing the daily operations of the digital health records scanning service, ensuring compliance with quality assurance standards, key performance indicators, and the Trust's targets. The supervisor will manage a team, facilitate staff training, and maintain efficient health records availability to support high-quality clinical care for patients.
Key responsibilities include task allocation, quality assurance related to legal requests, and handling inquiries from service users. The supervisor will also assist in preparing internal reports, tracking departmental performance statistics, conducting staff appraisals, and ensuring compliance with health records destruction policies. This role may require travel between the Southport, Ormskirk, and Jubilee Court sites.
Key responsibilities include task allocation, quality assurance related to legal requests, and handling inquiries from service users. The supervisor will also assist in preparing internal reports, tracking departmental performance statistics, conducting staff appraisals, and ensuring compliance with health records destruction policies. This role may require travel between the Southport, Ormskirk, and Jubilee Court sites.
An exciting opportunity has arisen fora Digital Health records Scanning Service Supervisor.
You must be a motivated individual looking for progression within the Digital Health Records Scanning Service Department. Applicants must have or had experience of working in a Health Records Department and understand both the processes and standards that we must adhere to.
Interview Date - To Be Confirmed
Previous Applicants need not apply
The post holder will participate in the day to day operational management of the service which is responsible for providing an efficient, timely and responsive service to the Trust and GP Practices in order to support a high standard of clinical care to patients.
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KEY DUTIES
- Responsible for the day to day supervision of all digital health records scanning service staff, ensuring all departmental QA, KPIs and Trust targets are met.
- Maintain good working relationships with staff at all levels adhering to ACE behavioural standards at all times.
- Ensure health records are available in a responsive and timely manner throughout the Trust and to other hospitals as required.
- Assist with in-house process training and development programmes for staff ensuring that all staff are proficient in the application of the Trusts Management of Health Records Policy and associated procedures and the use of IT systems which support the service delivery to the Trust and GP Practices.
- Ensure the timely delivery of HRS folders to various clinic locations throughout The Trust.
- Responsible for allocation of daily tasks to the team.
- Responsible for the QA of records in relation to SARS/Legal Requests ensuring the GDPR deadlines are met.
- Deal appropriately with all enquiries and requests received from service users e.g. clinical areas, GP Practices.
- Assist with the provision of internal reports to support the health records service delivery.
- Assist with recording and maintaining the departmental daily performance statistics.
- Perform return to work interviews, update staff roster as and when required, carry out staff appraisals in line with Trust policy
- Assist with Health Records destruction in line with national policies both digital and paper records
- This post covers both Southport & Ormskirk & Jubilee Court sites as and when required
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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