Ward Receptionist (to cover maternity leave) inChesterfield inChesterfield PUBLISHED
MON 11 NOV 2024
In this position, the receptionist will work independently yet collaboratively within the ward team, processing admissions and discharges efficiently and managing patient case notes. The successful candidate will leverage their knowledge of hospital procedures to facilitate smooth operations and respond to inquiries, ensuring an organized and supportive environment for all stakeholders involved in patient care.
An exciting opportunity has arisen within the Surgical Division to work on Devonshire ward , working Mon - Wed hours to cover maternity leave for approx. 1 year, commencing 20.01.25. The main role requirements are admitting and discharging patients off the system, filing, making appointments, answering the telephone plus other clerical duties expected on the ward. You shall be working on your own but part of a ward team.
You will provide a professional front of house and telephone service. Answer enquiries, receive and relay messages, both in person and on the telephone, from patients, visitors and hospital staff also using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service and take into account special requirements.On a daily basis you will process all admissions and discharges on the system, ensure the book system is kept up to date, maintain patients case notes and file into the case notes, provide patients appointments when requested and liaise with the ward staff and other multi-disciplinary teams.
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Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
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