Clinical Services Administrator inSheffield inSheffield PUBLISHED 25 OCT 2024
One Health Group rKYVoMLS
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We are currently looking to recruit a Clinical Services Administrator to join our team!
As a Clinical Services Administrator you will provide administrative support to a group of Orthopaedic, Spinal, General Surgery, and Gynaecological Consultants.
- To deal with telephone calls and general enquiries.
- To provide accurate, prompt and efficient administrative support to the Service Delivery Team.
- To work flexibly giving assistance to other employees and to provide cover in the absence of other administrative employees within the Service Delivery Department as required.
- To ensure confidentiality of patient records.
- To take responsibility for all incoming Service Delivery post, acting on and distributing as appropriate.
- Be proficient in the use of Microsoft office, using applications such as Word, Outlook, Excel and PowerPoint daily.
- Jointly responsible for the administration of the E-Referral Service.
- Jointly responsible for the maintenance and updating of Consultant clinic/theatre schedules, ensuring that this is always accurate.
- Undertake specific pieces of work, for example produce information as required by the team.
- Diary management as required for the Consultants to include appointments/meetings etc.
- Maintain audit information as required by the team.
- Prioritise daily workload.
- Participate in the induction of new team members and trainees as far as the administration systems within the team are concerned.
- To undertake other appropriate duties as directed, being adaptable to service needs/changes.
- To perform any other administrative duties to support the business of OHG as identified by the Head of Service Delivery.
The role involves planning, managing and co-ordinating Consultants' diaries, making patient appointments, booking clinics and theatres, taking inbound and making outbound calls, and other administrative duties. Working as part of a team you will ensure every patient receives continuity, with the highest level of service and support throughout their care.
The successful candidate:
You will be an excellent communicator, thrive in a fast paced environment and be able to work using your own initiative whilst maintaining regular updates with Consultants and your team. You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
We are currently looking to recruit a Clinical Services Administrator to join our team!
As a Clinical Services Administrator you will provide administrative support to a group of Orthopaedic, Spinal, General Surgery, and Gynaecological Consultants.
- To deal with telephone calls and general enquiries.
- To provide accurate, prompt and efficient administrative support to the Service Delivery Team.
- To work flexibly giving assistance to other employees and to provide cover in the absence of other administrative employees within the Service Delivery Department as required.
- To ensure confidentiality of patient records.
- To take responsibility for all incoming Service Delivery post, acting on and distributing as appropriate.
- Be proficient in the use of Microsoft office, using applications such as Word, Outlook, Excel and PowerPoint daily.
- Jointly responsible for the administration of the E-Referral Service.
- Jointly responsible for the maintenance and updating of Consultant clinic/theatre schedules, ensuring that this is always accurate.
- Undertake specific pieces of work, for example produce information as required by the team.
- Diary management as required for the Consultants to include appointments/meetings etc.
- Maintain audit information as required by the team.
- Prioritise daily workload.
- Participate in the induction of new team members and trainees as far as the administration systems within the team are concerned.
- To undertake other appropriate duties as directed, being adaptable to service needs/changes.
- To perform any other administrative duties to support the business of OHG as identified by the Head of Service Delivery.
About us
The role involves planning, managing and co-ordinating Consultants' diaries, making patient appointments, booking clinics and theatres, taking inbound and making outbound calls, and other administrative duties. Working as part of a team you will ensure every patient receives continuity, with the highest level of service and support throughout their care.
The successful candidate:
You will be an excellent communicator, thrive in a fast paced environment and be able to work using your own initiative whilst maintaining regular updates with Consultants and your team. You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
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