Medical Information Clerk inKing's Lynn inKing's Lynn PUBLISHED
SUN 3 NOV 2024
PERMANENT
Primary Care Careers rD8BMKk6
Vida Healthcare is seeking a dedicated Medical Information Clerk to join their team in King's Lynn, working 37.5 hours per week under the recalls and results team leader. The role involves logging and processing documents, forms, and information requests in a timely manner, as well as preparing and sending documents through designated channels. The clerk will liaise with GPs regarding medical information inquiries, ensure electronic patient records are up-to-date, and collaborate with the summarising team to maintain the accuracy of medical records.
In addition, the Medical Information Clerk will manage patient queries about their information and test results, process referrals from district nurses, and support the workflow of nursing and other practice staff to monitor patient care. The position also emphasises identifying opportunities for system and process improvements to enhance patient outcomes. Multi-site working may be required on occasion.
In addition, the Medical Information Clerk will manage patient queries about their information and test results, process referrals from district nurses, and support the workflow of nursing and other practice staff to monitor patient care. The position also emphasises identifying opportunities for system and process improvements to enhance patient outcomes. Multi-site working may be required on occasion.
Vida Healthcare is currently looking to recruit a reliable and hardworking person to join our busy team. This position will be based predominantly in the Kings Lynn area, however multi-site working will be expected occasionally. This position is for 37.5 hours per week and you will work under the recalls and results team leader.
- Ensure that documents, forms and requests received are logged and dealt with accordingly and within agreed timescales.
- Prepare forms and documents in response to appropriate requests and ensure that these are only sent via appropriate and designated mechanisms.
- Liaise with GPs in relation to replies, and suitability of responses, for medical information requests.
- Ensure that the electronic patient record is updated with all patient related activity and documentation.
- Work with, and alongside, the summarising team regarding tidying and re-summarising medical records to ensure accuracy and/or quality.
- Check all information prior to release for third party data or any other items that may require redacting and ensure that this is acted upon.
- Seek support and guidance from the team leader, Caldicott Guardian, IG lead and DPO as required.
- Assist in supporting the management and integration of incoming medical records.
- Understand and act upon clinical information received to advise patients of their results according to clinician instruction.
- Manage queries from patients regarding their information requests and upcoming tests or results.
- Process district nurse referrals for all sites.
- Process tasks and workflows from nurses and other practice staff to arrange appropriate monitoring of patients.
- Identifying potential system and process improvements within the practice and the wider healthcare system that support patients getting the best outcomes in terms of their care.
About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
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