Practice Operations Manager inMiles Platting inMiles Platting PUBLISHED 9 DEC 2023

Depending on experience  PERMANENT 
Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flow within the Practice.

Job Description

Job Title:

Practice Operation Manager

Responsible to:

Kathy Toppin Director of Operations

Responsible for:

All Practice Staff

Job Purpose:

To ensure the effective and efficient management of the Practice.

To provide day-to-day management of all staff within the Practice.

To develop and maintain individual and team performance.

To ensure the profitability and efficiency of the Practice, in line with NHS, partners and legislative guidelines.

To ensure compliance with all current health and safety and employment legislation.

Duties and Responsibilities

1.

Leadership and management of the Practice team and function as a whole

2.

Provide strategic management for the Practice to ensure an effective long term plan

3.

Continual review of Practice systems to ensure optimal delivery of patient services

4.

Overall responsibility for the HR function for all staff, including recruitment, retention, training and appraisals

5.

Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flow within the Practice

6.

Ensure that all training, development and induction of all staff members are undertaken in line with Practice policies and procedures, ensuring ongoing reviews are undertaken

7.

Development, implementation and review of Practice policies and procedures

8.

Day to day financial management of the practice in liaison with Head Office

9.

Attendance and chair of Practice meetings, ensuring sharing of Practice development information

10.

Represent the Practice at external meetings with the MHCC, LCO, Primary Care Services, Local Authority and any other relevant organisations

11.

Overall responsibility for ensuring that buildings, services and facilities are effectively maintained

12.

Overall responsibility for Practice equipment maintenance, testing, repairs and security in line with legislative and insurance requirements

13.

To oversee the arrangements for locum cover within the Practice, including carrying out clearance procedures and organising information packs; making sure these have been undertaken prior to placement

14.

Work safely at all times in accordance with legislative requirements and Practice policies and procedures

15.

Promote and build relationships with local pharmacies, communities and schools

16.

Promote and increase practice list size

17.

Ensure the practice achieves maximum QOF points

18.

Ensure the practice is signed up and achieves standards and DES in line with local guidelines

19.

Any reasonable duties which may be requested from time-to-time

We are a friendly and progressive organisation that is looking to recruit a dynamic highly motivated Manager with excellent leadership skills to manage, motivate and continue the smooth running of one of our practices in North Manchester. Previous NHS Practice Management Experience is Essential.

* Please note this advert may close early once we have received sufficient applicants *

You should be motivated, confident and decisive: to lead and guide the team whilst being able to prioritise and manage multiple projects.

The practice list size is 4173, we use EMIS Web alongside a range of additional software packages. IT experience is essential.

The post has been advertised as Full Time 37.5 Hours

Job Description

Job Title:

Practice Operation Manager

Responsible to:

Kathy Toppin Director of Operations

Responsible for:

All Practice Staff

Job Purpose:

To ensure the effective and efficient management of the Practice.

To provide day-to-day management of all staff within the Practice.

To develop and maintain individual and team performance.

To ensure the profitability and efficiency of the Practice, in line with NHS, partners and legislative guidelines.

To ensure compliance with all current health and safety and employment legislation.

Duties and Responsibilities

1.

Leadership and management of the Practice team and function as a whole

2.

Provide strategic management for the Practice to ensure an effective long term plan

3.

Continual review of Practice systems to ensure optimal delivery of patient services

4.

Overall responsibility for the HR function for all staff, including recruitment, retention, training and appraisals

5.

Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flow within the Practice

6.

Ensure that all training, development and induction of all staff members are undertaken in line with Practice policies and procedures, ensuring ongoing reviews are undertaken

7.

Development, implementation and review of Practice policies and procedures

8.

Day to day financial management of the practice in liaison with Head Office

9.

Attendance and chair of Practice meetings, ensuring sharing of Practice development information

10.

Represent the Practice at external meetings with the MHCC, LCO, Primary Care Services, Local Authority and any other relevant organisations

11.

Overall responsibility for ensuring that buildings, services and facilities are effectively maintained

12.

Overall responsibility for Practice equipment maintenance, testing, repairs and security in line with legislative and insurance requirements

13.

To oversee the arrangements for locum cover within the Practice, including carrying out clearance procedures and organising information packs; making sure these have been undertaken prior to placement

14.

Work safely at all times in accordance with legislative requirements and Practice policies and procedures

15.

Promote and build relationships with local pharmacies, communities and schools

16.

Promote and increase practice list size

17.

Ensure the practice achieves maximum QOF points

18.

Ensure the practice is signed up and achieves standards and DES in line with local guidelines

19.

Any reasonable duties which may be requested from time-to-time

We are a friendly and progressive organisation that is looking to recruit a dynamic highly motivated Manager with excellent leadership skills to manage, motivate and continue the smooth running of one of our practices in North Manchester. Previous NHS Practice Management Experience is Essential.

* Please note this advert may close early once we have received sufficient applicants *

You should be motivated, confident and decisive: to lead and guide the team whilst being able to prioritise and manage multiple projects.

The practice list size is 4173, we use EMIS Web alongside a range of additional software packages. IT experience is essential.

The post has been advertised as Full Time 37.5 Hours



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