Digital Clinical Hub Care Coordinator inSouthport inSouthport PUBLISHED MON 21 OCT 2024

This role is designed to support GP practices within the Primary Care Network (PCN) by helping with important administrative tasks. Working centrally at our main Southport office suite, as part of the Digital Clinical Hub team, you will assist in handling clinical correspondence for Southport and Formby GP practices.

We are looking for people who have experience of using EMIS and a good understanding of medical terminology. If you're eager to make a difference in healthcare and work within a supportive team, we would love to hear from you!

This role is a new role within the PCN, and although advertised as a full-time role working Monday to Friday, part-time applications will be considered.

Please contact Louise Sproat on with any questions.

We look forward to receiving your application!

Key duties include but are not limited to:

• Viewing documents received by the practices, and coding them using established templates and protocols.
• Referring any documents that need further action to the appropriate GP practice team, following clear guidelines.

The role also involves training through the Personalised Care Institute, which will help you develop your skills as part of the Care Co-Ordinators national framework.

You will be working in a growing team consisting of both clinical and non-clinical colleagues, so teamwork and good communication skills are important.

About us

Duties to include the following;

• Follow a set protocol to decide which documents to process
• Code and file documents received by GP practices
• Code documents using an EMIS template created by the digital clinical hub to ensure the EMIS health record is clear and easy to understand.
• Refer documents that require any action to the relevant GP practice team using the EMIS appointment booking page
• Complete a daily audit by running a search in EMIS web to support data quality.
• Complete a daily log of work done in Microsoft Excel.
• You will work to a daily target for the number of documents completed daily, which we will support you to achieve.
• Engaging in weekly huddles to collaborate with team members, share knowledge and skills, and find ways to improve the service.
• Attending relevant training to support both the development of the Digital Clinical Hub and your own personal growth.

• Build and develop relationships with team colleagues, wider PCN colleagues and with practices across the PCN.

Undertake other duties as may be reasonably required within the general terms of the job description. This job description is intended as an outline of the general areas of activity and responsibility for the post holder and may be amended considering the changing needs of the PCN and/or practices.