Band 3 Supporting Medical Secretary inBirmingham inBirmingham PUBLISHED
FRI 22 NOV 2024
The successful candidate must demonstrate strong communication skills, the ability to prioritize tasks effectively in a busy environment, and maintain professionalism while handling sensitive information. Daily engagement with the Community Paediatric Team and Children in Care Team is essential, making the role crucial in facilitating smooth operations and ensuring accurate information exchange within the team and with parents or caregivers.
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested
An exciting opportunity has arisen for a Support Medical Secretary to join our Child in Care Admin Team within the Community Paediatric Service of the Children and Families Division.Based at Allen's Croft Children's Centre, Kings Heath Birmingham B14 6RP. This is a permanent post offered on a part time basis, working 20 hours per week (preferably over 4 days - 5hrs per day).
This interesting role requires the ability to work well on your own initiative whilst being committed to teamwork. This position also requires good communication skills and the ability to meet the demands of working in a busy environment. You will responsible for the provision of a comprehensive secretarial and administrative service in respect of Children in Care and Adoption clinics for a team of Community Paediatric Doctors.
Duties will include audio typing, handling telephone calls, liaising closely with Doctors and Administrative colleagues and organising correspondence around clinic appointments. The typing of confidential, complex and often sensitive clinical reports is also an integral part of the role.
You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.
This role is 20 hours per week as a Supporting Secretary providing a comprehensive secretarial and administrative service for the Community Paediatric Doctors within the Children in Care Team. Typing of clinical correspondence relating to community based clinics and general administrative duties.
About us
Accurate transcription (either by digital dictation, audio or copy typing) of confidential correspondence, reports, notes of meetings and any other correspondence within agreed and acceptable timescales. Occasionally correspondence, by its nature, may be upsetting.
Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team.
Using own judgement to resolve problems arising.
Daily contact with members of the Community Paediatric Team, Children in Care Team and the Central Booking Service liaising as appropriate and ensuring accurate information is passed on to the relevant service. Acting as a link between the Team and parents/carers by telephone /face to face, ensuring confidentiality is maintained at all times.
Please refer to the attached Job description and Person Specification documents for full details of the main duties and responsibilities.
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