Acute Oncology/ Cancer Careline Support worker inAshford inAshford PUBLISHED 14 NOV 2024

Band 4: £26,530 to £29,114 a year per annum  PERMANENT 
Be an active component within the cover of the cancer care line.

This position is advertised for a Clinical Support Worker to work as part of a friendly, professional team within the Acute Oncology Service. The Acute Oncology Service is a 7 day service and the hours are 8-6. This role is based at the William Harvey Hospital, Ashford, however there could be times where you are expected to cross cover across the sites.

Some previous oncology experience would be beneficial but this is not essential, however a range of experience within the acute setting would be extremely useful for this role.


Previous applicants need not apply.

  • Communicate effectively with patients and their relatives, ensuring accurate and seamless information is conveyed and documented face to face and over the phone within the Acute Oncology team and the cancer care line
  • Assist in the maintenance and monitoring of agreed standards.
  • Ensure that all quality initiatives within the Acute Oncology service are adhered to and that the highest standards of care are maintained at all times
  • Assist in the development of clinical protocols ensuring that these are reviewed in accordance with the needs of the service in conjunction with the Acute Oncology Lead Nurse Practitioners.
  • Ensure that accurate and legible patient records are kept in line with professional and legal requirements
  • Promote and maintain effective working relationships and communications with consultants, medical staff, nurse colleagues and other members of the wider multidisciplinary teams.
  • Act as the identified Nurse for acutely ill patients by assessing, planning, implementing and evaluating their care.
  • Be an active component within the cover of the cancer care line
  • Act as the patients' advocate
  • Liaise with all members of the multidisciplinary team
  • Be clinically competent in all areas of advanced practice relevant to the post

About us

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

This position is advertised for a Clinical Support Worker to work as part of a friendly, professional team within the Acute Oncology Service. The Acute Oncology Service is a 7 day service and the hours are 8-6. This role is based at the William Harvey Hospital, Ashford, however there could be times where you are expected to cross cover across the sites.

Some previous oncology experience would be beneficial but this is not essential, however a range of experience within the acute setting would be extremely useful for this role.


Previous applicants need not apply.

  • Communicate effectively with patients and their relatives, ensuring accurate and seamless information is conveyed and documented face to face and over the phone within the Acute Oncology team and the cancer care line
  • Assist in the maintenance and monitoring of agreed standards.
  • Ensure that all quality initiatives within the Acute Oncology service are adhered to and that the highest standards of care are maintained at all times
  • Assist in the development of clinical protocols ensuring that these are reviewed in accordance with the needs of the service in conjunction with the Acute Oncology Lead Nurse Practitioners.
  • Ensure that accurate and legible patient records are kept in line with professional and legal requirements
  • Promote and maintain effective working relationships and communications with consultants, medical staff, nurse colleagues and other members of the wider multidisciplinary teams.
  • Act as the identified Nurse for acutely ill patients by assessing, planning, implementing and evaluating their care.
  • Be an active component within the cover of the cancer care line
  • Act as the patients' advocate
  • Liaise with all members of the multidisciplinary team
  • Be clinically competent in all areas of advanced practice relevant to the post

About us

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



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