Secretarial Assistant - Peterborough inPeterborough inPeterborough PUBLISHED
FRI 18 OCT 2024
The role of Secretarial Assistant at North West Anglia NHS Foundation Trust in Peterborough involves providing comprehensive typing and administrative support within the Audiology Department. Key responsibilities include performing clinic and pathway validation, managing secretarial tasks to meet service needs, and ensuring compliance with procedures and policies. The position requires effective communication with patients and colleagues, handling inquiries while maintaining confidentiality.
Additionally, the Secretarial Assistant will be responsible for maintaining accurate e-Track information and supporting the development of necessary competencies within the team. Ongoing training will be provided to adapt to new developments and ensure the department operates to the highest standards, exceeding patient expectations.
Additionally, the Secretarial Assistant will be responsible for maintaining accurate e-Track information and supporting the development of necessary competencies within the team. Ongoing training will be provided to adapt to new developments and ensure the department operates to the highest standards, exceeding patient expectations.
- To provide a typing and administration support service within the Audiology Department
- To perform clinic validation, pathway validation
- To perform all allocated secretarial and administration tasks required in order to meet the needs of the service
- To undergo training as necessary to meet the needs of new developments
- To provide an efficient administration service to support the patient pathway
- Provide efficient and comprehensive secretarial and administrative support within the Audiology Department.
- Contribute to the department operating to the highest standards, ensuring that it not only meets but exceeds patients expectations.
- Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies
- Support the team in developing the range of competencies required.
- Ensure that e-Track information is correct and accurate and relayed to the Senior Administrator in a timely fashion.
- Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
- Dealing with incoming mail
About us
Please refer to the job description and person specification for more information regarding the role.
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More from North West Anglia NHS Foundation Trust
inPeterborough
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more