Band 4 Medical Secretary - HandsinBirminghaminBirminghamPUBLISHED TUE 12 NOV 2024
This position demands strong organisational skills, attention to detail, and excellent communication abilities, both written and verbal. The Medical Secretary will play a crucial role in interacting with both clinical and non-clinical inquiries, providing a reliable point of contact and ensuring efficient information exchange within the healthcare team.
The post holder will provide a comprehensive and efficient secretarial service to the Consultants and their medical team. By personally assisting with the administrative workload, the Medical Secretary will enable the Consultants to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.
The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers.
To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.
To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; reports in response to complaints; This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration.
Provide excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate
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*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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