Simulation Team Administrator inEastbourne inEastbourne PUBLISHED WED 27 NOV 2024

Band 3: £24,071 to £25,674 a year per annum, pro rata PERMANENT
NHS

East Sussex Healthcare NHS Trust rs7UjC1y

Opportunity to work closely with a dedicated team focused on Human Factors and Simulation, enhancing teamwork and collaboration skills.

Involvement in comprehensive training programs that contribute to healthcare education and professional development.

A dynamic role that allows for hands-on experience in managing simulation services and training logistics.

Engagement with a variety of stakeholders, including tutors and candidates, fostering strong communication and customer service skills.

Ability to develop organisational and multitasking skills by coordinating schedules and managing conflicting appointments.

Opportunity to contribute to patient care quality by supporting training that emphasises Human Factors in healthcare settings.

The Simulation Team Administrator at East Sussex Healthcare NHS Trust in Eastbourne will perform a variety of administrative and technical tasks to support the Human Factors and Simulation team. Key responsibilities include providing secretariat support to the Simulation and Human Factors Manager, managing bookings for training courses, and maintaining the services database. The role requires developing a customer service focus, assisting with mobilisation efforts, and supporting the provision of Simulation Technical Services. The administrator will manage their own workload and coordinate meetings, handle enquiries from visitors to the Simulation center, and maintain communication effectively. They will also assist during training sessions by providing materials and collating attendance and evaluations. Professionalism and confidentiality are essential, especially during patient interactions.

The post holder will provide a full range of administrative & technical duties to support Human Factors and Simulation working closely with other IE Administration Colleagues, Service Managers and Workforce informatics team etc. The post holder is expected to be fully involved in the provision of our simulation service

To provide secretariat/administrative support to the Simulation and Human Factors Manager.

To be responsible for booking specific simulation/human factors training courses

To help maintain the services database.

To develop and maintain an efficient customer service focus that will support the busy demands of this service.

To assist with mobilisation working with the IE Simulation and Human Factors Team

Support in the provision of Simulation Technical Services

They will provide the administrative support both on the development of internal and external training function including the development of a full and comprehensible Human Factors and Simulation programme, managing and prioritising the work of the Simulation and Human Factors Service, their own workload and co-ordinating their own diary.

To be the first point of call for visitors attending the Simulation centre and deal with their enquiries, i.e., tutors and/or candidates, directing them to relevant course and assisting with their requirements regarding room allocation and facilities needed on day in accordance with programme.

Managing diary conflicts and agree diary appointments and scheduling meetings to ensure the most effective use of the Human Factors /Simulation Team and Simulation Faculty Members time in relation to the Trust's activities and priorities.

To open mail/e-mail communication and action as appropriate.

To be prompt, efficient and courteous in dealing with telephone enquiries and to deal with them accordingly.

To behave in a professional manner during patient contact from time to time, dealing with them patiently and sensitively and maintaining confidentiality at all times.

To assist all Training Programme Directors, Education/Simulation Fellowes, Simulation and Human Factors Trainer & Manager during all training sessions generally and be responsible for collating attendance registers and evaluation forms.

To assist during training courses, i.e., providing teaching materials when necessary and support/assistance regarding power-point presentations and practical sessions.

About us
Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you tell us a bit about yourself and your background in administration?

2. What attracted you to apply for this position with East Sussex Healthcare NHS Trust?

3. What experience do you have in providing administrative support, particularly in a healthcare or education setting?

4. What database management systems or software have you used in previous roles?

5. How do you ensure a high standard of customer service when interacting with visitors and course participants?

Start a practice interview... NEW!

1. Can you tell us a bit about yourself and your background in administration?

2. What attracted you to apply for this position with East Sussex Healthcare NHS Trust?

3. What experience do you have in providing administrative support, particularly in a healthcare or education setting?

4. What database management systems or software have you used in previous roles?

5. How do you ensure a high standard of customer service when interacting with visitors and course participants?

Start a practice interview... NEW!

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Simulation Team Administrator: Click to view

To work as a Simulation Team Administrator in the UK, you would typically need a combination of specific skills and qualities. While job requirements can vary depending on the employer and their specific needs, here are some common skills and qualifications that would be beneficial:

Administrative Skills

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain structured records.

2. Time Management: Proficiency in managing schedules, meetings, and project timelines.

3. Attention to Detail: Ensuring accuracy in documentation and reports.

Communication Skills

1. Verbal Communication: Ability to convey information clearly and effectively to team members and external stakeholders.

2. Written Communication: Skills in drafting emails, reports, and documentation that are clear and well-structured.

3. Interpersonal Skills: Establishing and maintaining good working relationships within a multidisciplinary team.

Technical Skills

1. Proficiency in Software: Familiarity with simulation software and tools relevant to the field, as well as general office software (e.g., Microsoft Office Suite).

2. Data Management: Skills in handling data, such as data entry, data analysis, and report generation.

3. Technical Acumen: Understanding of the principles of simulation or experience in a relevant technical area can be advantageous.

Problem-Solving Skills

1. Analytical Thinking: Ability to assess situations, identify challenges, and propose solutions.

2. Adaptability: Being flexible and responsive to changing circumstances and priorities.

Teamwork and Collaboration

1. Team Player: Willingness to support team members and collaborate on projects.

2. Conflict Resolution: Skills in addressing and resolving interpersonal conflicts or issues.

Knowledge and Experience

1. Educational Background: A degree or qualification in a relevant field (e.g., healthcare, engineering, or business administration) may be preferred.

2. Experience in Administration: Previous experience in an administrative role, particularly in healthcare or educational settings that involve simulation work, can be beneficial.

3. Understanding of Healthcare/Simulation: Familiarity with the healthcare system and simulation practices can enhance your application.

Additional Skills

1. Project Management Skills: Basic knowledge of project management principles and methodologies.

2. Customer Service Orientation: Understanding the needs of users and stakeholders and providing excellent support.

Professional Development

- Continuous professional development through courses or workshops related to simulation, healthcare administration, or project management could enhance your skills and marketability.

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Simulation Team Administrator inEastbourne inEastbourne PUBLISHED WED 27 NOV 2024

East Sussex Healthcare NHS Trust rs7UjC1y

About us Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

About us
Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.