Practice/ Business Manager inSheffield inSheffield PUBLISHED
MON 14 OCT 2024
Charnock Health Primary Care Centre r4YJf1a3
Key responsibilities include workforce planning, handling payroll and financial reporting, maintaining compliance with NHS contractual obligations, and overseeing quality assurance and improvement processes. The Practice/Business Manager will be essential in driving projects, managing risks, facilitating effective communication within the team and with stakeholders, and ensuring that the practice adapts to changes in primary care developments.
The successful candidate will be proactive with operational skills and experience, along with the ability to identify opportunities and develop, implement, and maintain systems and processes.
They will also be team focused, providing support and guidance to the team and encourage an inclusive working environment to enhance and improve services.
The role is responsible for compliance, HR, premises management, health and safety, finance, and IT. We are looking for someone with knowledge and experience in these areas.
About us
Job responsibilities
a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.
b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals, and staff performance.
c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
d) Ensure employment law and legislation are adhered to.
e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.
f) Provide support and advice to the partnership and keep them updated on practice matters.
g) Keep up to date with developments and changes within primary care.
h) Oversee payroll (outsourced) and pensions ensuring accurate reporting and submissions.
i) Be responsible for the financial aspects of the practice, working closely with the partners and accountants.
j) Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners.
k) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.
l) Manage the significant event and complaints processes, in line with current legislation and guidance.
m) Manage contracts and maintenance for the building, services and equipment.
n) Oversee the review and update of all practice policies and procedures.
o) Lead and coordinate projects within the practice.
p) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).
q) Coordinate the practice development plan and business continuity plan.
r) Assist in the preparation of business cases for new services, as required.
s) Ensure on-going CQC compliance.
t) Ensure the practice maintains compliance with its NHSE contractual obligations.
u) Provide advice and support to the staff and the partnership to ensure effective team working.
v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.
w) Facilitate partners and practice meetings and maintain an up-to-date action plan.
x) Support user (patient) feedback re practice services via whatever routes appropriate.
y) Manage estates and facilities, including health and safety aspects and risk assessments.
z) Support the Nursing Team with Infection Control
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