PERMANENT
Primary Care Careers rD8BMKk6
First point of contact, As a receptionist, you are the first impression for patients, which allows you to positively influence their experience at the practice.
Dynamic work environment, Working in a busy GP practice offers a variety of tasks and challenges, keeping your workday engaging.
Team collaboration, You'll be part of a supportive team that values cooperation and communication, providing a sense of belonging.
Skill development, The role enhances your customer service and communication skills, which are valuable in any career.
Opportunity to help others, You directly contribute to patients' experiences and well-being by assisting them in accessing healthcare services.
Flexible hours, With 30 hours over 4-5 days, the role offers a balance between work and personal life, accommodating various schedules.
Job stability, Working in healthcare, particularly in a well-established practice like Bridgewater Surgeries, often provides a sense of job security.
Bridgewater Surgeries in Watford is seeking a receptionist for a 30-hour per week position, working 4-5 days with 6-hour shifts. This role is essential for providing a welcoming first point of contact for patients, both in person and over the phone, in a busy general practice setting. The ideal candidate should possess strong customer service skills, be a motivated team player, and have excellent communication abilities to assist patients in accessing the appropriate healthcare services.
The receptionist will be responsible for handling patient inquiries efficiently, offering general support to the practice team, and maintaining a positive and friendly image for patients and visitors. A calm and caring approach is essential to navigate the challenges of a healthcare environment effectively. Interested candidates are encouraged to reach out for more information about the role.
The receptionist will be responsible for handling patient inquiries efficiently, offering general support to the practice team, and maintaining a positive and friendly image for patients and visitors. A calm and caring approach is essential to navigate the challenges of a healthcare environment effectively. Interested candidates are encouraged to reach out for more information about the role.
Bridgewater Surgeries is a large, busy GP practice and has an opportunity for a receptionist to join our team for 30 hours per week, 4-5 days of 6 hour shifts.
This key position within the practice will act as a first point of contact, both face to face and on the telephone.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.
- Receive, assist and direct patients either in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Ensure that enquiries from patients are efficiently handled and provide general assistance to the practice team.
- Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
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Useful skills for a Receptionist:
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To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
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