Support Worker inSalisbury inSalisbury PUBLISHED 22 OCT 2024

£23,893 to £24,702 a year PERMANENT GOOD SALARY

Wiltshire Council rCfsW9uu

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Wiltshire Support at Home offers short-term service for hospital discharges and individuals needing support at home, as part of a rapid response.

If you are passionate about making a real difference to peoples lives and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within, offering extensive training, progression and diploma opportunities available.

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS jobs. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE LINK TO OUR CAREERS SITE **

Wiltshire Support at Home offers short-term service for hospital discharges and individuals needing support at home, as part of a rapid response. Their crucial role includes preventing, reducing, and delaying the necessity for long-term care. The service aids those recently discharged from the hospital or under the care of the Rapid Response Service, providing short to mid-term homecare support to promote independence.

We are seeking individuals with a genuine passion for helping others who are available on a rota basis between 7am to 10pm 365 days a year. Showcase your caring and friendly attitude. Embrace teamwork while thriving independently and be part of our vision to work with people in the community to live the best life they can!

About us

Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include:

Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care

Safeguard the health, safety and wellbeing of customers as well as colleagues

Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate

Assist customers with the use of mobility aids and assistive equipment where required

Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures

Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records

Participate in regular team meetings and customer review meetings

Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times

Communicate effectively with the immediate team and other health and social care professionals as appropriate

Participate in own supervisions, appraisals and objective setting

Assist the team with general duties if required e.g. office filing, answering telephone calls etc

Work as part of the team, offering a flexible approach to staff rostering

Abide by the principles and practice set out in the staff handbook

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS jobs. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE LINK TO OUR CAREERS SITE **

About us
Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include:
Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care
Safeguard the health, safety and wellbeing of customers as well as colleagues
Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate
Assist customers with the use of mobility aids and assistive equipment where required
Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures
Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records
Participate in regular team meetings and customer review meetings
Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times
Communicate effectively with the immediate team and other health and social care professionals as appropriate
Participate in own supervisions, appraisals and objective setting
Assist the team with general duties if required e.g. office filing, answering telephone calls etc
Work as part of the team, offering a flexible approach to staff rostering
Abide by the principles and practice set out in the staff handbook

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Useful skills for a Support Worker: Click to view

To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:

1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.

2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.

3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.

4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.

5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.

6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.

7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.

8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.

9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.

10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.

11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.

12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.

While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.

It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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