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Leadership Opportunity, Take on a pivotal leadership role in the dispensary, guiding and managing a multidisciplinary team.
Impact on Patient Care, Play a vital role in improving patient care by ensuring accurate and efficient medication dispensing.
Variety of Responsibilities, Enjoy a diverse range of tasks, from overseeing operations to preparing Standard Operating Procedures.
Collaboration with Clinical Staff, Work closely with healthcare professionals, enhancing teamwork and communication within the practice.
Professional Development, Engage in training and development opportunities that contribute to personal and professional growth.
Quality Improvement, Lead initiatives like the Dispensing Services Quality Scheme (DSQS), making a tangible difference in healthcare delivery.
Hingham Surgery is seeking a full-time Dispensary Manager to oversee the efficient operation of their dispensary. The role requires experience in healthcare and managing multidisciplinary teams, focusing on ensuring quick and accurate medication dispensing while maintaining financial controls. Key responsibilities include supervising patient navigation operations, collaborating with clinical staff, and preparing standard operating procedures and practice formularies. The manager will also handle prescription collation, oversee monthly checks on drug prices, and coordinate the Dispensing Services Quality Scheme.
The ideal candidate will work 37.5 hours per week across five days, with a strong emphasis on training staff and monitoring the dispensing process. This role presents an opportunity for those looking to take on a leadership challenge within the healthcare sector at Hingham Surgery.
The ideal candidate will work 37.5 hours per week across five days, with a strong emphasis on training staff and monitoring the dispensing process. This role presents an opportunity for those looking to take on a leadership challenge within the healthcare sector at Hingham Surgery.
Hingham Surgery is looking to appoint a dispensary manager to help lead our organisation on a full-time basis, 37.5 hours per week over 5 days.
If you have experience of working in healthcare, with the general public and ideally leading multidisciplinary teams and are looking for a new challenge, then we would love to hear from you.
- Responsible for the management and smooth running of the dispensary
- Oversee the patient navigation operations of the practice, ensuring staff achieve their primary responsibilities.
- Oversee the provision of quick, efficient, and accurate dispensing of medication to patients, and to ensure effective financial control of the dispensary.
- Work closely with clinical staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.
- Preparation and regular review of Standard Operating Procedures.
- Preparation of Practice Formulary after consultation with dispensary clinical lead.
- Oversee prescription collation and endorsing.
- Oversee submission of prescriptions and preparation of end of month return to the PPD.
- Order of vaccines for annual vaccination campaigns.
- Providing training in dispensary as needed.
- Monthly checks of the drug tariff for price and category changes, check Monthly Index of Medical Specialties (MIMS) for new or discontinued drugs, and following up changes with drug company representatives where necessary.
- Manage and co-ordinate Dispensing Services Quality Scheme (DSQS), including dispensing review of use of medication (DRUMS), competency assessments, audits and self-assessment submission.
About us
If you would like to find out more information about this role, please see the attached job specification.
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Useful skills for a Dispensary Manager:
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Working as a Dispensary Manager in the UK requires a combination of technical knowledge, managerial skills, and customer service abilities. Here are some key skills and qualifications that are generally needed for this role:
Essential Skills:
1. Pharmaceutical Knowledge:
- Understanding of pharmacology, drug interactions, and medication management.
- Familiarity with various medications and their uses, side effects, and contraindications.
2. Regulatory Compliance:
- Knowledge of UK laws and regulations concerning the dispensing of medication, including the Misuse of Drugs Act and the Medicines Act.
- Understanding of regulatory bodies, such as the General Pharmaceutical Council (GPhC) regulations.
3. Management Skills:
- Experience in managing a team, including training, mentoring, and performance evaluations.
- Strong organizational skills to oversee inventory management, stock control, and ordering processes.
4. Customer Service Skills:
- Excellent communication skills to interact with patients, healthcare professionals, and staff effectively.
- Ability to handle customer complaints and concerns professionally.
5. Record Keeping:
- Proficiency in maintaining accurate records and documentation related to prescriptions, inventory, and patient information.
6. Problem-Solving Abilities:
- Capability to address issues that arise in the dispensary, whether they are related to staff, inventory, or customer service.
7. Financial Management:
- Understanding of budgeting and financial management related to the dispensary’s operations.
8. IT Skills:
- Proficiency with pharmacy management software and general IT skills for maintaining patient records and dispensing systems.
Qualifications:
1. Pharmacy Degree:
- A degree in pharmacy (MPharm) is typically required to work as a Pharmacist or Dispensary Manager.
2. Registration:
- Registration with the General Pharmaceutical Council (GPhC) is essential.
3. Experience:
- Previous experience working in a pharmacy setting, preferably in a supervisory or management role.
4. Continuous Professional Development:
- Willingness to engage in ongoing training and professional development to stay updated on best practices and regulatory changes.
5. Leadership and Teamwork:
- Skills in fostering a team-oriented environment and being an effective leader.
Additional Skills:
- Attention to Detail: Ensuring accuracy in dispensing medications.
- Compassion and Empathy: Understanding patient needs and providing support.
- Crisis Management: Ability to handle emergencies or unexpected situations calmly and effectively.
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