Medical Secretary inWest Bromwich inWest Bromwich PUBLISHED
WED 11 DEC 2024
Depending on experience
PERMANENT GOOD SALARY
Clifton Medical Centre rYHPyqW1
Opportunity to work in a supportive and friendly team environment at Clifton Medical Centre.
Engagement in a critical role that directly contributes to the efficiency of clinical operations and patient care.
Diverse responsibilities including handling clinical correspondence and managing administrative tasks, providing a varied work experience.
A chance to develop skills in medical terminology, patient management systems, and communication with healthcare professionals.
Potential for flexible work options with part-time roles available to accommodate different schedules.
Involvement in personal development opportunities such as meetings and training that enhance professional growth.
Clifton Medical Centre in West Bromwich is seeking both full-time and part-time Medical Secretaries to join their dynamic team. The position involves providing essential secretarial support to the clinical and non-clinical members of the practice, including responsibilities such as typing medical correspondence, handling clinical queries, managing e-referrals, and maintaining confidentiality regarding patient information. The role requires effective communication skills and attention to detail, as well as the ability to work efficiently within a busy healthcare setting.
The Medical Secretary will report to the Practice Manager and Partners and will be expected to complete various administrative tasks, including preparing reports, recording patient interactions, and managing documentation through clinical systems. Personal development opportunities include attending meetings to fulfill role requirements. Flexibility to cover a five-day workweek is essential for this role.
The Medical Secretary will report to the Practice Manager and Partners and will be expected to complete various administrative tasks, including preparing reports, recording patient interactions, and managing documentation through clinical systems. Personal development opportunities include attending meetings to fulfill role requirements. Flexibility to cover a five-day workweek is essential for this role.
We are looking for a full- time and part-time Medical Secretary to join our friendly team. We are a busy Practice located in West Bromwich with a branch site. There is a requirement to work 5 days per week to cover.
The role of the Medical Secretary is to provide secretarial support to all members of the team, both clinical and non-clinical.
Please see the attached job description for more details.
About us
Job title: Medical Secretary
Location: Clifton Medical Centre
Responsible to: Practice Manager / Partners
Main purpose of the post:
The secretarial team is responsible for dealing with all clinical correspondence and related queries.
At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.
Major duties and responsibilities:
Secretarial Duties:
Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner.
- Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
- Typing of meeting minutes
- Dealing with requests to the Practice and preparing reports etc
- Record all contact regarding patients on the clinical system.
- Complete fast track referrals via the ERS system.
- Complete e-referrals and code accordingly.
- Check for, chase up and action e-referral rejections.
- Chase and follow up requests from patients and clinicians.
- Docman and SystmOne tasks to be actioned in a timely manner
- Re-routing of bloods to other GPs to be actioned twice daily
- Telephone contact with outside agencies.
- To perform any other task as required, appropriate to the role of a medical secretary.
Provide other administrative cover as required.
Personal Development:
- Attend meetings etc as required by the practice to meet the requirements of the post.
More information related to this job opportunity, from jobsincare:
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Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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