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Receptionist - Plas Menai SurgeryinLlanfairfechaninLlanfairfechanPUBLISHED FRI 7 MAR 2025

Depending on experience Salary available upon request  PERMANENT 

GP Practice in WalesFollow GP Practice in Wales

Opportunity to work in a dynamic, fast-paced environment that keeps the job interesting and engaging.
The role involves providing compassionate support, making a positive impact on patients' experiences.
Collaboration with healthcare professionals like doctors and nurses fosters a team-oriented atmosphere.
Development of excellent communication skills through regular interactions with patients and other agencies.
Involvement in various tasks, ensuring no two days are the same and allowing for continuous learning.
The flexibility of a part-time role, which can accommodate personal commitments and work-life balance.
Contribution to the healthcare system by helping patients navigate their appointments and services effectively.
Join our compassionate team at Plas Menai Health Centre in Llanfairfechan as a part-time Care Navigator! In this rewarding role, you’ll be at the forefront of patient care, providing support and guidance to our community. If you have a passion for helping others and thrive in a busy environment, we want to hear from you. Your excellent communication skills and dedication to customer service will be essential as you assist with appointment requests, prescription processing, and answering patient queries.

As a Care Navigator, you’ll work closely with our doctors, nurses, and pharmacies to ensure that every patient receives the care they need. Your role will include liaising with different healthcare providers, managing appointments, and supporting our patients with compassion and professionalism. If you enjoy working as part of a team and making a real difference in people’s lives, apply today and take the next step in your rewarding career in healthcare!
Opportunity to work in a dynamic, fast-paced environment that keeps the job interesting and engaging.
The role involves providing compassionate support, making a positive impact on patients' experiences.
Collaboration with healthcare professionals like doctors and nurses fosters a team-oriented atmosphere.
Development of excellent communication skills through regular interactions with patients and other agencies.
Involvement in various tasks, ensuring no two days are the same and allowing for continuous learning.
The flexibility of a part-time role, which can accommodate personal commitments and work-life balance.
Contribution to the healthcare system by helping patients navigate their appointments and services effectively.

Useful skills for a Receptionist - Plas Menai Surgery:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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