Officer (SEN & Social Care Transport) inCounty Hall inCounty Hall PUBLISHED 29 OCT 2024
Oxfordshire County Council rSTjgLv8
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This role is primarily focused on allocating children and vulnerable adults to contracted coaches, minibuses, and taxis, and procuring these forms of transport where they don't exist or if contracts have ended. The team also offer direct travel payments to parents or season tickets on the public bus service. There is a strong customer focus to the role, dealing with contractors, schools, social care establishment and most importantly the passengers and families involved , many of whom are vulnerable.
Culture of flexible working Technology to support agile working where role permits Up to 33 days holiday p.a. plus bank holidays Option to buy additional holiday Employee Assistance Programme including access to health and wellbeing support Membership of the Local Government contributory pension scheme, with an employers contribution of up to19.9% Enhanced family friendly policies Local and national discounts for shopping and travel Great learning and development opportunities to support your ongoing development
About us
About Us
Oxfordshires Supported Transport Service manage transport for some 12,000 vulnerable people a day, using around 750 vehicles ranging from coaches, taxis and our own internal fleet of minibuses to over 100 different schools or social care establishments.
This is an exciting time to join the Service - with the council investing in a newIndependentTravel Training Programme supporting children and young people with learning difficulties and/or disabilities to increase their independence in preparation for adulthood, being one of the first authorities to have real time information for school transport contracts and embracingactivetravel across the whole service.Theres lots of opportunity to be part of shaping a modern and progressive service supported by passionate and enthusiastic councillors making a positive impact on residents and users of Oxfordshires network.
About the Role
This role is primarily focused on allocating children and vulnerable adults to contracted coaches, minibuses, and taxis, and procuring these forms of transport where they don't exist or if contracts have ended. The team also offer direct travel payments to parents or season tickets on the public bus service.There is a strong customer focus to the role, dealing with contractors, schools, social care establishment and most importantly the passengers and families involved , many of whom are vulnerable.
This role will be agile, but with a main base in County Hall, Oxford.
About you
We are looking for someone with enthusiasm, strong organisational, interpersonal and customer service skills, and importantly a desire to make a difference to the lives of our vulnerable people.
Rewards and benefits
- Culture of flexible working
- Technology tosupportagile working where role permits
- Up to 33 days holiday p.a. plus bank holidays
- Option to buy additional holiday
- Employee Assistance Programme including access to health and wellbeingsupport
- Membership of the Local Government contributory pension scheme, with an employers contribution of up to19.9%
- Enhanced family friendly policies
- Local and national discounts for shopping and travel
- Great learning and development opportunities tosupportyour ongoing development
Would you like to know more?
For an informal discussion about the role, please contact Samantha Godfrey, Senior Officer on or email
Ourcommitment to:Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
Follow us on Social Media
Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.
If you encounter any technical issues with the application system, please contact us at:
This role is primarily focused on allocating children and vulnerable adults to contracted coaches, minibuses, and taxis, and procuring these forms of transport where they don't exist or if contracts have ended. The team also offer direct travel payments to parents or season tickets on the public bus service. There is a strong customer focus to the role, dealing with contractors, schools, social care establishment and most importantly the passengers and families involved , many of whom are vulnerable.
Culture of flexible working Technology to support agile working where role permits Up to 33 days holiday p.a. plus bank holidays Option to buy additional holiday Employee Assistance Programme including access to health and wellbeing support Membership of the Local Government contributory pension scheme, with an employers contribution of up to19.9% Enhanced family friendly policies Local and national discounts for shopping and travel Great learning and development opportunities to support your ongoing development
About us
About Us
Oxfordshires Supported Transport Service manage transport for some 12,000 vulnerable people a day, using around 750 vehicles ranging from coaches, taxis and our own internal fleet of minibuses to over 100 different schools or social care establishments.
This is an exciting time to join the Service - with the council investing in a newIndependentTravel Training Programme supporting children and young people with learning difficulties and/or disabilities to increase their independence in preparation for adulthood, being one of the first authorities to have real time information for school transport contracts and embracingactivetravel across the whole service.Theres lots of opportunity to be part of shaping a modern and progressive service supported by passionate and enthusiastic councillors making a positive impact on residents and users of Oxfordshires network.
About the Role
This role is primarily focused on allocating children and vulnerable adults to contracted coaches, minibuses, and taxis, and procuring these forms of transport where they don't exist or if contracts have ended. The team also offer direct travel payments to parents or season tickets on the public bus service.There is a strong customer focus to the role, dealing with contractors, schools, social care establishment and most importantly the passengers and families involved , many of whom are vulnerable.
This role will be agile, but with a main base in County Hall, Oxford.
About you
We are looking for someone with enthusiasm, strong organisational, interpersonal and customer service skills, and importantly a desire to make a difference to the lives of our vulnerable people.
Rewards and benefits
- Culture of flexible working
- Technology tosupportagile working where role permits
- Up to 33 days holiday p.a. plus bank holidays
- Option to buy additional holiday
- Employee Assistance Programme including access to health and wellbeingsupport
- Membership of the Local Government contributory pension scheme, with an employers contribution of up to19.9%
- Enhanced family friendly policies
- Local and national discounts for shopping and travel
- Great learning and development opportunities tosupportyour ongoing development
Would you like to know more?
For an informal discussion about the role, please contact Samantha Godfrey, Senior Officer on or email
Ourcommitment to:Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
Follow us on Social Media
Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.
If you encounter any technical issues with the application system, please contact us at:
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