This post will provide you with a good grounding in administrative work and the use of office procedures and equipment. There will be opportunities for you to find out about blood collection, the processes we undertake to ensure the blood is safe and the lifesaving products we make from our donations. Your essential role will directly contribute to saving and improving peoples lives.
Main duties of the job You will be working as part of a team to ensure that enough donor appointments are booked to collect the required blood groups on a daily basis to ensure patient requirements are met. You will provide an outstanding level of customer service as the first point of contact for donors and visitors at the donor centre or via phone or email. You will be the expert user in a variety of computer-based applications, including established software packages (e.g. Microsoft Office) and internal software for which you will be trained. You will provide a comprehensive administrative service to the donor centre to ensure the overall provision of a high quality and value for money service.
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
What we offer: