Band 4 - Facilities Officer, Environment inHemel Hempstead inHemel Hempstead PUBLISHED WED 16 OCT 2024

Band 4: £27,857 to £30,570 a year inc. HCA PERMANENT
NHS WEEKEND

West Hertfordshire Teaching Hospitals NHS Trust r768uq4X

The West Hertfordshire Teaching Hospitals NHS Trust is seeking a full-time Facilities Officer for the Environment Division, based in Hemel Hempstead and St Albans. This Band 4 position involves monitoring the soft facilities across the Trust under the direction of the Facilities Operations Manager, providing temporary cover for the Manager when necessary, and assisting with filming activities at Hemel Hempstead Hospital to minimize disruption while generating revenue. The role, requiring 37.5 hours per week, includes conducting regular audits, ensuring compliance with quality and operational standards, and managing in-house staff as well as external contractors.

Candidates should possess strong communication and negotiating skills, the ability to navigate a complex environment, and knowledge of NHS cleaning and catering standards is preferred. The position primarily operates Monday to Friday but will also require occasional weekend work and flexibility for early starts or evening responsibilities. The Facilities Officer plays a crucial role in supporting clinical colleagues, with a focus on infection prevention, and must consistently demonstrate professionalism and confidentiality. Previous applicants are not eligible to reapply, and the Trust is unable to sponsor work permits for this role.

An exciting position has arisen within the Environment Division Facilities Team for a full time Facilities Officer at St Albans and Hemel Hempstead.

The Facilities Officer is a member of the Facilities Team who monitors the soft facilities across the Trust as directed by the Facilities Operations Manager.

This role will also require cover for the Facilities Operations Manager when he is not available.

The role is for 37.5 hours a week and occasional weekend work would be required.

This role will also involve with assisting with any filming that takes place at HHGH on a regular basis with the aim to maintain minimal disruption to the rest of the site while aiming to generate valuable revenue to the trust.

Ensuring that the Trust's facilities Contract and in-house team comply with the quality and standards as detailed within the Specification, policies and Standard Operating procedures and meet the specified service outcomes.

To work flexibly ensuring that audit plans are in place, regularly reviewed and updated and that key actions and work is progressed, either individually or by the relevant team member.

The post holder will need to be conscientious, meticulous and at all times act in a professional and confidential manner.

*Please note this is not an I.T. position*

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

*Previous applicant need not apply*

The role of the Facilities Officer- to ensure the FM service supports clinical colleagues and reviewing how it integrates with Nursing in its provision of care and specifically infection prevention and control within the Trust.

Key skills here include:

Exceptional and sensitive negotiating and communicating skills.
Ability to operate in a complex and changing environment across different sites.
Ability to manage and lead in house staff.
Work with external contractors and suppliers.
Knowledge of NHS Cleaning Standards, Catering would be an advantage, as this role also include carrying out audits of contractor services.

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The role will report to the Facilities Operations Manager for these sites and key relationships at the sites will be Trust Staff at all levels, external contractors and Consultants. Communication both verbal and written is key to this role.

The hours are primarily Monday to Friday between 8:00am and 4:30pm but will involve some weekend working and weekday early starts and evenings.Regular audits of the FM services will need to be carried out as well as dealing with any issues that arise on the sites throughout the day, attending meetings where required and covering for the Manager when he is away.

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Useful skills for a Band 4 - Facilities Officer, Environment: Click to view

Working in a Band 4 position within the National Health Service (NHS) in the UK typically requires a combination of specific skills, experience, and sometimes educational qualifications. Band 4 roles can vary widely, but they usually offer a level of responsibility and support. Here are some general skills and attributes often needed for Band 4 positions:

1. Communication Skills: Clear verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.

2. Teamwork: Ability to work effectively within a multidisciplinary team, collaborating with other healthcare workers.

3. Organizational Skills: Strong organizational skills to manage tasks, prioritize workloads, and ensure that administrative and clinical duties are completed efficiently.

4. Problem-Solving Skills: Ability to assess situations and develop appropriate solutions, often in a clinical or support context.

5. Technical Skills: Depending on the specific role, you may need proficiency in certain medical equipment, IT systems, or software.

6. Patient Care: Knowledge of patient care procedures and the ability to assist with basic clinical tasks, if relevant to the role.

7. Empathy and Compassion: Understanding and responding to the emotional and physical needs of patients and their families.

8. Attention to Detail: Meticulous attention to detail to ensure accuracy in documentation, medication administration, and patient care tasks.

9. Adaptability: Flexibility to adapt to changing circumstances and priorities within the healthcare environment.

10. Basic Health and Safety Knowledge: Awareness of health and safety standards and infection control procedures relevant to a healthcare setting.

11. Record Keeping: Ability to maintain accurate patient records and documentation.

12. Knowledge of Policies: Familiarity with NHS policies and guidelines relevant to the specific area of work.

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