Community Respiratory Nursing Service AdministratorinChester Le StreetinChester Le StreetPUBLISHED THU 13 MAR 2025
As the key administrative support for our nursing team, you'll manage electronic tasks, allocate work efficiently, and uphold our commitment to high-quality patient care. Your role will involve communicating effectively with a range of healthcare professionals, patients, and their families, often in challenging situations, ensuring a respectful and supportive environment. You will also have opportunities for personal development through training, enabling you to contribute meaningfully to the care of our community respiratory patients. Embrace a fulfilling career where your organisational skills can shine and your contributions truly matter.
CDDFT Community Respiratory Nursing Service is pleased to advertise a, full time, permanant administrator, based at Chester-Le-Street, to join the team to support the nursing service across County Durham and Darlington.
This post is based at Chester-Le-Street Hospital.
This post offers flexible, Monday-Friday, working between the hours of 8:30am and 5:30pm and can be negotiated at interview.
Applicants requiring a VISA need not apply as cannot be supported through this post.
To work with staff across the Community Respiratory Nursing service in a none patient facing clinical role:
o To be responsible for the accepting and completing of electronic tasks with the help of the nursing staff as required.
o Allocate work appropriately using electronic systems.
o To identify and apply appropriate care plans, setting frequency and date.
o Carry out administrative and housekeeping tasks to support the service and patient care.
o Participate and provide training around the electronic patient management system and functioning of the team in their area.
o Provide and receive routine information requiring tact or persuasive skills; Provide and receive complex or sensitive information; provide advice, instruction or training to the team, provide and receive complex, sensitive information; dealing with and understanding behaviours.
Client Group: community respiratory adult patient
About us
Electronic referrals and tasks, action appropriately whilst seeking advice if required.
Manages own workload with an understanding of what needs to be done, when and why in order to assist the function of the team. Has the ability to flex and prioritise if required due to an unexpected or urgent need.
Provide staff with advice re administrative procedures and help with access as required. This includes general admin duties around RA agent and IAA functions.
Coordinating clinical work for colleagues, within SystmOne. This will include a review of allocated visits to ensure they are as geographically close together as practical while maintaining continuity of care to our patients.
Communicate with patients, relatives and health care practitioners effectively who may be distressed and/or challenging at times.
Demonstrating effective time management skills and participates in the monitoring and reviewing of team performance.
Gather key audit data from electronic systems and produce reports to Clinical Lead/Matron as requested and within time scales.
Promote an environment where health promotion and informed patient choice is encouraged and developed to its maximum potential, within the available resources
To undertake relevant training to enable the provision of a high quality service.
To complete effective record keeping in accordance with Trust policy and legal requirements.
To commit to continuous personal development/lifelong learning by attending mandatory training, relevant training courses , use of eLearning and adhere to all trust policies and procedures.
To attend supervision/1:1 sessions, to undertake appraisal preparation and contribute to objective setting and personal development planning.
To participate in and contribute to all activities associated with the teams response to current trends and changes within the NHS
COMMUNICATIONS AND WORKING RELATIONSHIPS
The post holder will communicate in a number of ways to allocate work, discuss patients but also with the Single Point of Access staff in referral management, primary care staff and Allied Health and Social Care professionals as well as hospital staff, patients and relatives.
They will need to form professional relationships with all parties in order to communicate effectively in a way which respects their views, autonomy and culture.
To effectively liaise with patients, carers and a range of Health and social Care staff to facilitate treatment/rehabilitation plans.
To report effectively to the team on performance/progress.
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