Receptionist and Registration Authority Technician inSalisbury inSalisbury PUBLISHED
THU 31 OCT 2024
Salisbury NHS Foundation Trust rOH9fB9A
Opportunity to work with a friendly and dedicated team, promoting a positive work environment.
Chance to develop versatile skills in reception and administration, enhancing career prospects.
Engagement in meaningful work by providing essential support services in a healthcare setting.
Involvement in the production of ID badges and Smartcards, contributing to staff security and access management.
Ability to support various systems like Salto and car parking databases, offering a diverse range of tasks.
Opportunity for personal and professional growth through hands-on experience in a pivotal role within the NHS.
Direct reporting to management provides clear communication channels and opportunities for feedback and development.
The Salisbury NHS Foundation Trust is seeking a full-time Receptionist and Registration Authority Technician to join their Facilities HQ team. The ideal candidate should have a flexible and conscientious work ethic and will be responsible for various reception and administrative tasks, including producing ID badges and Smartcards for staff. The position involves providing reception services, managing access to systems like Salto and Smartcard, overseeing the car parking database, and supporting the Facilities HQ Team. The role reports directly to the Transport, Accommodation, and HQ Manager. Further details can be found in the attached job description and person specification.
We are looking for a full time Receptionist and Registration Authority Technician to join our busy, friendly team in Facilities HQ, the successful candidate will enjoy working as part of a dedicated team. Applicant will possess a flexible and conscientious approach to their work and will carry out a wide range of reception and administration duties including the production of ID badges and Smartcards for staff.
The role of Receptionist and Registration Authority Technician is to work as part of a Team to provide reception duties for Facilities HQ and support appropriate access to Salto, Smartcard systems, Car parking database and general assistance to the Facilities HQ Team, reporting directly to the Transport, Accommodation and HQ Manager.
Please see attached Job description for full details of the roles and responsibilities.
About us
Please see attached Job description and person specification for full details of roles and responsibilities.
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
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if you apply for this job:
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1. Can you describe your previous experience in a receptionist or administrative role? What specific tasks did you perform?
2. How familiar are you with processing ID badges and Smartcards? Can you explain the steps you would take to ensure accuracy and security?
3. Teamwork and Collaboration
4. This position requires working as part of a team. Can you provide an example of a successful team project you were involved in? What was your role, and what was the outcome?
5. How do you handle conflicts or disagreements with team members? Can you describe a situation where you had to manage a conflict in a professional environment?
1. Can you describe your previous experience in a receptionist or administrative role? What specific tasks did you perform?
2. How familiar are you with processing ID badges and Smartcards? Can you explain the steps you would take to ensure accuracy and security?
3. Teamwork and Collaboration
4. This position requires working as part of a team. Can you provide an example of a successful team project you were involved in? What was your role, and what was the outcome?
5. How do you handle conflicts or disagreements with team members? Can you describe a situation where you had to manage a conflict in a professional environment?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Receptionist and Registration Authority Technician:
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To work as a Receptionist and Registration Authority Technician in the UK, you need a combination of technical skills, interpersonal skills, and administrative abilities. Here’s a detailed list of skills that would be beneficial for this role:
Technical Skills:
1. Computer Proficiency: Ability to use word processing, spreadsheet, and database software; familiarity with electronic health record systems may be required.
2. Data Entry: Strong skills in accurate data entry and management, as you will likely be responsible for maintaining patient records and registration data.
3. Knowledge of Regulatory Requirements: Understanding of the relevant laws and regulations related to patient registration and data handling, such as GDPR.
4. Understanding of Healthcare Systems: Basic knowledge of how healthcare systems operate and the different roles within them.
Administrative Skills:
1. Organizational Skills: Ability to manage multiple tasks and maintain an efficient workflow in a busy environment.
2. Record Keeping: Proficiency in maintaining accurate and confidential records.
3. Filing Skills: Experience with physical and electronic filing systems.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills for interacting with patients, healthcare professionals, and external agencies.
2. Customer Service: A friendly and approachable demeanor to ensure a positive experience for patients.
3. Empathy and Sensitivity: Ability to handle sensitive situations with care, especially when dealing with patients who may be anxious or distressed.
Problem-Solving Skills:
1. Analytical Skills: Ability to assess situations and make informed decisions quickly.
2. Conflict Resolution: Skills to manage conflicts or complaints from patients or visitors effectively.
Personal Attributes:
1. Attention to Detail: Strong attention to detail when managing data and interacting with patients.
2. Professionalism: Maintaining a professional attitude, as you represent the organization to the public.
3. Adaptability: Ability to adapt to changing situations and handle unexpected issues as they arise.
Other Considerations:
1. Experience in a Healthcare Setting: Previous experience in a medical environment or administrative role can be an advantage.
2. Training or Certification: Consider obtaining relevant certifications in healthcare administration or medical reception, though this may not always be necessary.
3. CRB Check: You may need a Criminal Records Bureau check as part of the hiring process, especially when working in a healthcare setting.
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