Fast Track Team Leader inHarrogate inHarrogate PUBLISHED
MON 11 NOV 2024
Candidates should possess a proactive, caring attitude and a commitment to maintaining confidentiality while delivering high-quality patient care. The ability to meet daily deadlines and maintain a positive service approach is essential. Interested applicants can refer to the full job description or contact the Quality and Cancer Performance Manager for more information.
The post holder must be able to work a Monday. Part time hours would be considered.
A new and exciting opportunity has arisen within our Cancer Services team for a urgent suspected cancer Fast Track Team Leader to manage suspected cancer referrals received by the Trust. The referrals need to be coordinated within appropriate timeframes and the role is key to helping us achieve our cancer targets.
The successful candidate will line manager a small team and must be efficient, caring, proactive and patient-focused with an appreciation and understanding of the confidential nature of the work. Applicants should be able to demonstrate accuracy and attention to detail, be excellent communicators with good telephone skills and have the ability to meet deadlines on a daily basis, whilst maintaining a positive approach and providing a quality service that supports patient care.
Key responsibilities include:
- Line manage a small team with support from Quality and Cancer Performance Manager
- Contacting patients by telephone to arrange appointments
- Speaking with patients regarding their cancer referral, encouraging early attendance where necessary
- Highlighting capacity issues and chasing for resolution
- Liaising with GP surgeries regarding any issues, errors or anomalies
- Using NHS systems to book patient appointments and deal with referrals.
About us
For further details please see the attached job description and person specification, or reach out to Kate Hird, Quality and Cancer Performance Manager
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