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Clerical Officer - Waiting ListinYorkinYorkPUBLISHED TUE 29 OCT 2024

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York and Scarborough Teaching Hospitals NHS Foundation TrustFollow York and Scarborough Teaching Hospitals NHS Foundation Trust

York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking an enthusiastic and motivated Clerical Officer for their Waiting List department in York. The role involves providing clerical support by producing standard letters, scanning, retrieving files, ordering supplies, and managing data entry. The position also includes reception responsibilities such as maintaining appointment systems and handling enquiries from patients and visitors. Candidates should have a minimum of GCSEs in Maths and English, computer literacy at a relevant level, and strong communication and organisational skills.

The Trust offers a supportive working environment, opportunities for professional development, and promotes inclusivity within its workforce. Successful applicants will be expected to work well in a team, manage their workload effectively, and demonstrate empathy and discipline in a busy setting. The Trust also encourages flexible working arrangements and welcomes diverse applications while being committed to staff wellbeing and development.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Clerical Officer - Waiting List:
To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
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