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Member Engagement and Development Manager with Health Research Authority in Manchester
As the Member Engagement and Development Manager, you will play a crucial role in ensuring that the Research Ethics Committee (REC) and Confidentiality Advisory Group (CAG) membership represents a diverse range of volunteers and that members are motivated, well-supported, and empowered to contribute to health and social care research in England. What we're looking for: Strong experience in volunteer recruitment and engagement, with a proven track record of creating and implementing inclusive recruitment and development strategies Experience in strategy development, ideally within a healthcare, research, or governance setting Excellent interpersonal skills, with the ability to build relationships across a wide range of stakeholders Leadership experience, with the ability to inspire and guide teams to deliver high-quality services to members Exceptional communication skills and emotional intelligence, able to handle sensitive matters with professionalism and care Design and deliver specialist training: Collaborate with teams across the organisation to provide training that enhances the skills and knowledge of members Shape REC guidance and processes: Play a pivotal role in creating guidance and training / resources that complement standard operating procedures, supporting a consistently high standard of ethics review across the service Deliver development initiatives: Provide expert developmental support to members and Chairs, ensuring that they are fully equipped for their roles Member engagement & issue resolution: Serve as an escalation point for complex member issues, resolving concerns diplomatically and maintain positive member relationships Recruitment & retention strategy: Work closely with the Head of Approvals Support & Improvement to implement strategies that attract a diverse range of members, working to ensure that our volunteers' experience is as positive as possible About us This role sits within the HRA Approvals Service directorate which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK. This directorate is responsible for: Delivering HRA Approval Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience Providing guidance to applicants Providing training Working collaboratively with external partners to improve the research environment To find out more and to understand the full duties of the role, please refer to the job description attached. In submitting your application with us, please note the following: We currently do not accept applications via recruitment agencies.We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered. The HRA reserves the right to close this vacancy early should it receive a sufficient number ofapplications.