Member Engagement and Development Manager inManchester inManchester PUBLISHED
TUE 26 NOV 2024
Health Research Authority r5V1NFfZ
The Health Research Authority (HRA) is seeking a Member Engagement and Development Manager in Manchester to enhance the diversity and effectiveness of the Research Ethics Committee (REC) and Confidentiality Advisory Group (CAG). Key responsibilities include:
- Volunteer Recruitment and Engagement: Develop and implement strategies for inclusive recruitment and member support.
- Strategy Development: Contribute to strategic planning in a healthcare or research context.
- Relationship Building: Foster strong relationships with stakeholders and lead teams to deliver quality services.
- Training Design and Delivery: Create training programs to enhance members’ skills and knowledge.
- Guidance and Process Shaping: Produce resources to ensure high standards in ethics reviews.
- Development Initiatives: Support members and Chairs in their roles through expert guidance.
- Issue Resolution: Address complex member concerns while maintaining positive relationships.
- Recruitment and Retention Strategy: Collaboratively implement strategies to attract and retain a diverse membership.
The role is part of the HRA Approvals Service, which is dedicated to facilitating health research approval processes in England and improving the research environment through guidance, training, and collaboration.
Application Details: Applications should be submitted directly without the involvement of recruitment agencies. Candidates will be evaluated based on specific criteria, and the position may close early if sufficient applications are received.
As the Member Engagement and Development Manager, you will play a crucial role in ensuring that the Research Ethics Committee (REC) and Confidentiality Advisory Group (CAG) membership represents a diverse range of volunteers and that members are motivated, well-supported, and empowered to contribute to health and social care research in England.
What we're looking for:
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Strong experience in volunteer recruitment and engagement, with a proven track record of creating and implementing inclusive recruitment and development strategies
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Experience in strategy development, ideally within a healthcare, research, or governance setting
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Excellent interpersonal skills, with the ability to build relationships across a wide range of stakeholders
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Leadership experience, with the ability to inspire and guide teams to deliver high-quality services to members
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Exceptional communication skills and emotional intelligence, able to handle sensitive matters with professionalism and care
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Design and deliver specialist training: Collaborate with teams across the organisation to provide training that enhances the skills and knowledge of members
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Shape REC guidance and processes: Play a pivotal role in creating guidance and training / resources that complement standard operating procedures, supporting a consistently high standard of ethics review across the service
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Deliver development initiatives: Provide expert developmental support to members and Chairs, ensuring that they are fully equipped for their roles
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Member engagement & issue resolution: Serve as an escalation point for complex member issues, resolving concerns diplomatically and maintain positive member relationships
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Recruitment & retention strategy: Work closely with the Head of Approvals Support & Improvement to implement strategies that attract a diverse range of members, working to ensure that our volunteers' experience is as positive as possible
About us
This role sits within the HRA Approvals Service directorate which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK.
This directorate is responsible for:
- Delivering HRA Approval
- Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent
- Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience
- Providing guidance to applicants
- Providing training
- Working collaboratively with external partners to improve the research environment
To find out more and to understand the full duties of the role, please refer to the job description attached.
In submitting your application with us, please note the following:
We currently do not accept applications via recruitment agencies.We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered.
The HRA reserves the right to close this vacancy early should it receive a sufficient number ofapplications.
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