In a role that’s perfect for those with a caring attitude, you will assist with queries via email and phone, guiding apprentices and work experience candidates with empathy and professionalism. Your organisational skills will shine as you help maintain vital databases, manage event logistics, and provide first-line technical support for audio-visual equipment. If you're looking for an opportunity to make a meaningful impact while advancing your career in a nurturing setting, we’d love to hear from you. Apply now and be a vital part of our transformative mission in healthcare!
The post holder will be expected to have had experience in providing administrative support for a service and will have good knowledge and use of Microsoft office including outlook, excel, and word and be confident to take minutes, manage diaries, ordering of supplies.
To assist with the day-to-day running of Learning and Development department
To provide administrative and clerical support to the Learning and Development department and Tutors.
About us
To support the Learning and Development Department in dealing with queries, both by email and on the telephone, from staff in a polite and helpful manner and refer them on as appropriate.
To provide administrative support and management of the Trust learning management and room booking systems and processes. This may include e-learning and induction packages, study leave databases, ESR and Recruitment tracking system (TRAC) as relevant to the post.
To take responsibility for the accurate input of information into databases in a timely and efficient manner.
Produce relevant information in the form of data spreadsheets or by populating report templates.
To provide guidance and advice to apprentices and work experience candidates.
To provide administrative support for the day to day activity of the department, department databases, including the preparation and distribution of reports, documents and papers for meetings as well as other sub-committees and/or working groups related to the department as requested.
To participate in taking notes in relevant department meetings.
Communicate and raise concern where there are risks or errors.
Act as a communication link for the department with service users with within the Trust and externally.
To support trainers and other centre users in identifying suitable venues for learning events and meetings, and confirming the requirements for those events.
To work with the induction lead in the development of e-learning training packages, and also the maintenance of the postgraduate medical education intranet pages.
To complete relevant documentation for catering for meetings and courses when requested, and take to the Catering Department within their notice requirements.
Provide first line technical support, assistance and training to centre users on the use of audio-visual equipment, including diagnosing and rectifying equipment faults, and raising unresolved issues to the IT Department as appropriate.
To order, receive and distribute stationery items and complete relevant documentation.
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