This full-time position requires a flexible and proactive approach, with responsibilities spanning general administrative duties, minute taking, and managing health rosters. Candidates should possess a sense of humor and a commitment to becoming an integral part of the team, ultimately contributing to the enhancement of services within the mental health sector. The role is a 37.5-hour work week, Monday to Friday, from 9 am to 5 pm.
An opportunity has arisen for an enthusiastic, flexible and well-motivated Team Secretary/Medical Secretary to join the admin team within the Initial Response Service.
Cornwall recognises our crisis service provision as a pivotal part of the acute care pathway for people with acute mental health difficulties and is investing substantially in them to improve care. Your experience and enthusiasm could be just what we need to expand our teams.
The successful candidate will be well organised and able to prioritise work. You will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, audio typing letters, scanning, and uploading documentation onto appropriate systems, photocopying, minute taking, ordering stationary, health rosters, and some general administrative work as required.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service. Excellent time management and communication skills are required as is a good sense of humour.
This role is a full-time position, working 37.5hrs per week Monday - Friday 9am-5pm
About us
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
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