Dispenser inWisbech inWisbech PUBLISHED TUE 10 DEC 2024

PERMANENT GOOD SALARY

Upwell Health Centre rjxwxDCM

The Dispenser at Upwell Health Centre in Wisbech is responsible for the efficient, accurate, and safe preparation and dispensing of medications while adhering to legal requirements and maintaining patient confidentiality. Key duties include checking and dispensing medications according to prescriptions, handling repeat medication requests, managing stock control and rotation, ensuring equipment upkeep, and maintaining dispensary cleanliness. The role also involves answering phone inquiries, inputting data into the computer system, training junior staff, coordinating delivery services, and addressing issues with suppliers.

Additionally, the Dispenser must ensure compliance with all relevant regulations, maintain a safe environment within the dispensary, and assist at the counter when necessary. The position requires flexibility in working within the team and emphasises the importance of maximizing profit while minimizing losses.

The main purpose of the Dispenser is to ensure that the drugs and medicines are prepared efficiently, accurately and safely according to legal requirements, and respecting patient confidentiality at all times

Checking and dispensing medication as per prescription
Not to dispense medicines to unauthorised persons, without the doctors consent
Dispense repeat medication requests
Answering telephone calls and passing on messages as appropriate
Dealing with problems and enquiries
Inputting information onto computer
To keep dispensary stocked and maintain efficient stock control of both medicines and containers
Keep efficient stock rotation
Fully observe legal requirements relevant to a dispensing Practice, including HA regulations and controlled drugs
Ensure computer and all dispensary equipment is maintained in good working order at all times
Ensure the cleanliness of the dispensary
Ensure the safety of all who enter the dispensary
To carry out any duties appropriate to grade/level as required
To work flexibly within the team and to provide cover as necessary
To work closely with and help with the training of new/junior members of staff
To ensure maximum profit is maintained and losses are kept to a minimum
To deal with problems encountered with wholesalers/suppliers
Co-ordinate the dispensary delivery service
Ensure that all drug safety alerts and notices are acted upon
Help out on counter if required, ensuring patient signs prescription and collect charge as required.

About us
Checking and dispensing medication as per prescription
Not to dispense medicines to unauthorised persons, without the doctors consent
Dispense repeat medication requests
Answering telephone calls and passing on messages as appropriate
Dealing with problems and enquiries
Inputting information onto computer
To keep dispensary stocked and maintain efficient stock control of both medicines and containers
Keep efficient stock rotation
Fully observe legal requirements relevant to a dispensing Practice, including HA regulations and controlled drugs
Ensure computer and all dispensary equipment is maintained in good working order at all times
Ensure the cleanliness of the dispensary
Ensure the safety of all who enter the dispensary
To carry out any duties appropriate to grade/level as required
To work flexibly within the team and to provide cover as necessary
To work closely with and help with the training of new/junior members of staff
To ensure maximum profit is maintained and losses are kept to a minimum
To deal with problems encountered with wholesalers/suppliers
Co-ordinate the dispensary delivery service
Ensure that all drug safety alerts and notices are acted upon
Help out on counter if required, ensuring patient signs prescription and collect charge as required.

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Useful skills for a Dispenser: Click to view

To work as a dispenser in the UK, typically in a pharmacy or healthcare setting, you will need a combination of technical skills, interpersonal skills, and knowledge in pharmacology. Here are the key skills and qualifications generally required:

Essential Skills:

1. Attention to Detail: Accuracy in dispensing medications is crucial to prevent errors that could affect patient safety.

2. Organizational Skills: Ability to manage multiple tasks and keep track of prescriptions, over-the-counter medications, and inventory.

3. Communication Skills: Strong verbal and written communication skills are vital for interacting with patients, healthcare professionals, and team members.

4. Customer Service Skills: You must be able to provide excellent service, respond to patient inquiries, and handle concerns effectively.

5. Basic Mathematical Skills: Competence in basic arithmetic is necessary for dosages and measurements of medications.

6. Knowledge of Pharmacy Terminology: Familiarity with medical and pharmaceutical terminology helps communicate effectively in a healthcare setting.

7. Technical Proficiency: Experience using pharmacy management software and other relevant technologies.

Qualifications:

1. Educational Background: A minimum of GCSEs in subjects like maths and English, although many employers prefer candidates with A-levels or equivalent qualifications.

2. Pharmacy Dispensing Course: Completing an accredited pharmacy dispensing course or qualification, such as the Level 2 Certificate in Pharmacy Service Skills or a Level 3 Diploma in Pharmacy Service Skills, is often required.

3. Work Experience: Previous experience in a pharmacy, healthcare setting, or relevant retail experience can be advantageous.

4. Registration: Depending on the role, you might need to register with a relevant professional body, such as the General Pharmaceutical Council (GPhC) if you are qualifying as a Pharmacy Technician.

Additional Skills:

- Problem-Solving Skills: Ability to handle issues or challenges that may arise in the dispensing process.

- Teamwork: Working effectively as part of a healthcare team.

- Confidentiality Awareness: Understanding the importance of patient confidentiality and data protection laws.

Continuing Professional Development:

Staying updated with ongoing training and professional development is important due to changes in medication practices and regulations.

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