Administrator/ Medical Secretary inWinchester inWinchester PUBLISHED
WED 11 DEC 2024
Responsibilities include handling new referrals, scheduling appointments, coordinating correspondence and responses, and organizing meetings. The position also requires updating electronic systems, managing workload effectively, and performing various administrative duties as needed. Applicants must be from the Hampshire and Isle of Wight NHS system and should be prepared to discuss flexible working options during the interview process. The Trust emphasises inclusivity and accessibility in its recruitment practices.
We are currently seeking a highly organised and motivated Administrator/Medical Secretary to join our dynamic team. If you are passionate about healthcare and have the ability for administrative excellence, we would love to hear from you!
As an Administrator/Medical Secretary, you will play a crucial role in ensuring the smooth operation for our clinical staff. You will be the first point of contact for patients, providing them with a warm and professional manner. Your responsibilities will include managing patient records, scheduling appointments, and supporting our medical staff with various administrative tasks. This role requires a high level of discretion, excellent communication skills, and the ability to multitask in a fast-paced environment.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT
To provide a comprehensive, timely and accurate secretarial support to the clinical staff based at the CMHT.
To carryout the administration of all new referrals, sending out appointments, liaising with patients or the carers to answer any queries they may have. Type up assessments and carryout any administration required following the assessment. Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining records.
Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff.
To receive requests for appointments from various sources and to deal efficiently with these requests.
Making arrangements with any outside support agencies
Organising meetings and taking Minutes as necessary, typing and distributing to those appropriate.
To update and record information onto the Trust electronic systems and databases as required within the Trust key targets times eg RiO,
Perform any other ad hoc duties, as and when required, which are consistent with the nature of the post in consultation with the Administration Manager.
About us
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone -- if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team -- detailed in the advert. The Trust will seek to resolve this issue wherever possible.
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