Administrator SMI Physical Health inNorwich inNorwich PUBLISHED 10 DEC 2023

Band 4: £26,530 to £29,114 a year pro rata  PERMANENT 
This role will involve supporting the SMI Physical Health Team for Norfolk & Waveney, in streamlining and restructuring appointment systems, alongside improving the referral pathways into our service and the follow up communication with our Primary Care colleagues.

Working with the Physical Health Team Lead to restructure the organisation of care delivery

Developing new appointment systems and maintenance of same.

Supporting Clinical Staff with Appointment Bookings

Data extraction to support audit

Ensuring that records are updated appropriately.

Provide Administrative guidance and support for clinical staff

Monitoring of referrals into the service

Individuals who have been diagnosed with Severe Mental Illness (SMI) are at much greater risk than those without SMI, of developing complex Physical Health conditions such as diabetes, respiratory problems, heart conditions and cancer. It is therefore essential that although we are a Mental Health trust, we also closely monitor the Physical Health of this vulnerable group of patients to ensure they receive appropriate care.

This role will involve supporting the SMI Physical Health Team for Norfolk & Waveney, in streamlining and restructuring appointment systems, alongside improving the referral pathways into our service and the follow up communication with our Primary Care colleagues. You will play a central part in helping to develop a well organised Team to achieve consistency of care across Norfolk and Waveney.

This role provides an opportunity for flexible working practice

Working with the Physical Health Team Lead to restructure the organisation of care delivery

Developing new appointment systems and maintenance of same.

Supporting Clinical Staff with Appointment Bookings

Data extraction to support audit

Ensuring that records are updated appropriately.

Provide Administrative guidance and support for clinical staff

Monitoring of referrals into the service

Working with the Physical Health Team Lead to restructure the organisation of care delivery

Developing new appointment systems and maintenance of same.

Supporting Clinical Staff with Appointment Bookings

Data extraction to support audit

Ensuring that records are updated appropriately.

Provide Administrative guidance and support for clinical staff

Monitoring of referrals into the service

Individuals who have been diagnosed with Severe Mental Illness (SMI) are at much greater risk than those without SMI, of developing complex Physical Health conditions such as diabetes, respiratory problems, heart conditions and cancer. It is therefore essential that although we are a Mental Health trust, we also closely monitor the Physical Health of this vulnerable group of patients to ensure they receive appropriate care.

This role will involve supporting the SMI Physical Health Team for Norfolk & Waveney, in streamlining and restructuring appointment systems, alongside improving the referral pathways into our service and the follow up communication with our Primary Care colleagues. You will play a central part in helping to develop a well organised Team to achieve consistency of care across Norfolk and Waveney.

This role provides an opportunity for flexible working practice

Working with the Physical Health Team Lead to restructure the organisation of care delivery

Developing new appointment systems and maintenance of same.

Supporting Clinical Staff with Appointment Bookings

Data extraction to support audit

Ensuring that records are updated appropriately.

Provide Administrative guidance and support for clinical staff

Monitoring of referrals into the service



Locations are approximate. Learn more